The Rycote Practice
East Street, Thame, Oxfordshire, OX9 3JZContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Rude receptionist
Rated 2 stars out of 5
by Anonymous - Posted on 07 April 2025
Upon calling about a sensitive female issue the receptionist was very rude. Praise to one receptionist she is lovely but unfortunately she’s not the only one working. The receptionist who answered the phone today was extremely rude, couldn’t understand why I was requesting an appointment with a doctor despite explaining and then was overly sarcastic when booking me an appointment. This will not be the first time I have come off a call with this receptionist and burst into tears.
Visited April 2025
The Rycote Practice has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 07 January 2025
The bad press the NHS is getting at the moment is not reflected at the Rycote practice. Both my husband and I have had health issues during the past year, ongoing, and the care we have received has been excellent. So well done to all and thank you 🙏
Visited January 2025
Review titled The Rycote Practice
Replied on 08 January 2025
Dear Patient Thank you so much for your kind words about the care you have received at The Rycote Practice. It is a huge boost to staff morale for the team to know that their efforts are appreciated, especially at a time when it is so hard to keep up with demand. We hope you and your husband are returning to good health now. Thank you again for taking the time to post such positive feedback about our practice - please be assured that I have shared your comments with the wider team. Karl Savage Managing Partner
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Review titled Lovely practice
Rated 5 stars out of 5
by Jeanette Liley - Posted on 17 October 2024
Got an appointment within 3 days. I was seen by a paramedic who after I'd explained what was wrong, examined me and arranged a prescription for me to collect later that day. Didn't feel hurried, lovely guy, couldn't ask for more!
Visited October 2024
Review titled The Rycote Practice
Replied on 23 December 2024
Dear Jeanette Thank you so much for taking the time to express your appreciation for The Rycote Practice and our paramedic, Tom. It can be very challenging for staff to meet the high demand during busy autumn/winter months, so kind feedback such as yours is a huge boost to the morale of the team. I am delighted to hear that your experience of our service was a positive one - please be assured that we have shared your review with Tom and the wider team! Kind regards Karl Savage Managing Partner