The Roxton Practice
Pilgrim Primary Care Centre, Pelham Road, Immingham, South Humberside, DN40 1JWContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Unresolved Problem
Rated 1 star out of 5
by Juliet - Posted on 17 August 2023
Had a hospital procedure in Jan 23 which had post op pain followed by an infection. The Roxton practice offered the same treatment 3 times without a cure or improvement, that's after after 8 mths of painful suffering. Then recently offered exactly the same treatment again for a forth time! Had enough now. Expecting a different outcome from the same treatment after a forth time is pointless.
Visited August 2023
The Roxton Practice has not yet replied.
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Review titled Bad service
Rated 2 stars out of 5
by Anonymous - Posted on 22 August 2023
the way the practice arranges appointments now is ridicules, I have been with these since I was little and never have I ever had so much issue trying to book appointments since after covid. no one wants to see you anymore its lost its personnel touch, they are missing so much with out seeing patients. working full time and trying to access ask myGP when at work and not being able to book in advance for appointments causes issues with work, we have to give notice of appointments yet they ask you to come in on the same day if they need to see you which you just cant do if you work. it was so much easier when you would ring speak to an actual human being first who could put you at ease and then book you an appointment around your work. then you can speak to your employer to get the time off. the window of using ask myGP is small and if you miss it then no one is helpful. if when they call back they cant even give you a time to make sure you are available or have signal, they just ring when ever and then you cant ring them back. you get more stressed just trying to book appointments these days its just lost all its human touch and care.
Visited August 2023
The Roxton Practice has not yet replied.
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Review titled Supportive and helpful GP
Rated 5 stars out of 5
by H Fay - Posted on 28 July 2023
I have been working with one of the GP's for several years to try to secure funding for life changing surgery and been declined several times. But the GP i worked with continued to put my case forward and was very supportive in my applications and i felt she really listened to my needs. Thanks to her i have finally been approved for the funding for this surgery and i am so very grateful and happy about this.
Visited July 2023
The Roxton Practice has not yet replied.