The Pendle Medical Partnership
Colne Corner Surgery, Colne Health Centre, Craddock Lane, Colne, Lancashire, BB8 0JZContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Didn't receive booked phone call appointment
Rated 2 stars out of 5
by Anonymous - Posted on 02 May 2025
I've waited all day for a phone call consultation as booked 2 weeks ago for pain relief medication (that cannot be purchased at the chemist) and I've not received a call. It's extremely stressful and I have waited all day plus the last two weeks for this appointment but no-one has even phoned to apologise or reschedule. And, the online triage form is far too long, requests a lot of detail that is duplicated and unnecessary- nobody should have to repeatedly explain their symptoms, treatments and condition each time you fill the form in or speak to a doctor. I know you are short staffed but I had waited since 0800hrs and it's now 1920hrs. So...am I going to have to wait another 2 weeks for another appointment? It's very disappointing.
Visited May 2025
The Pendle Medical Partnership has not yet replied.
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Review titled Disgusting Service - I'm very Disappointed
Rated 1 star out of 5
by Anonymous - Posted on 17 July 2024
Following discharge after an emergency hospital admission and advised by hospital to see GP, I phoned the surgery. Unfortunately, I cannot have an appointment because the surgery as not yet received any communication from the hospital. I'm struggling and have been unable to see a GP for over 5 years with only one phone call during that time.
Visited July 2024
The Pendle Medical Partnership has not yet replied.
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Review titled Disgusting service
Rated 1 star out of 5
by Anonymous - Posted on 15 June 2023
Contacted them regarding my sons symptoms after he was sent home from school. Was told I'd receive a call back.. well its been 9hrs and now they are shut. Fortunately my son has not deteriorated and I haven't had to rush off to hospital after being shunned all day. I don't recommend the place. The other reviews are bang on.. receptionists think they are doctors now, I shouldn't at any point have to discuss any issue with them, they are there to answer phones and make appointments and they cannot even do that!!
Visited June 2023
The Pendle Medical Partnership has not yet replied.