The Park Medical Centre - Ratings and reviews
Reviews
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Review titled Great doctors and staff
Rated 4 stars out of 5
by Anonymous - Posted on 21 February 2024
Great Doctors and polite reception staff. However very busy making it very hard to get an appointment
Visited February 2024
Review titled The Park Medical Centre
Replied on 02 April 2024
We would like to thank you for your review of our practice. Have you got our online booking service so you are able to book appointments directly online and also book appointments in advance. If this is of interest to you please ask at reception desk for further details.
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Review titled Terrible practice
Rated 1 star out of 5
by Anonymous - Posted on 12 September 2023
I came here in August to inform my gp of my pregnancy. I was told to inform reception and leave my details for a midwife to contact me. It's been 3 weeks and I am still waiting. My Dad made a phone call app for himself and waited the whole evening for it. However, no one rang and he had to make a new app again.
Visited August 2023
Review titled The Park Medical Centre
Replied on 24 October 2023
Dear Patient Thank you for your review, we are sorry if the midwife has not contacted as we give the midwife details and she then contacts the patients. If you could call our Reception Manager Cheryl Jones 0121 703 6868 with your details we can see what has happened, this would be good for your dad as well this will help us to investigate.
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Review titled Vastly improved practice
Rated 4 stars out of 5
by Anonymous - Posted on 16 February 2023
In the past month I have had two GP visits, one contact with a practice nurse and another with a specialist practitioner. The support is greatly improved since the last time I visited. I was given help, clear information and I felt that my voice was heard to address my concerns. Reception services were also more helpful, and the surgery environment felt less stressful. I would now be really happy to recommend this practice.
Visited February 2023
Review titled The Park Medical Centre
Replied on 24 October 2023
Dear Patient We would like to thank you for your review. We do try hard to offer a good service to our patients and it nice to see that you have appreciated our service and taken the time to send a review thank you.
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Review titled Lots of knowledge across many areas
Rated 5 stars out of 5
by Anonymous - Posted on 10 January 2023
Two nurses on separate occasions mentioned to me something that I knew nothing about. It was good to know that this pro-active style is beneficial to me and to other patients too.
Visited January 2023
Review titled The Park Medical Centre
Replied on 24 October 2023
Dear Patient We wish to thank you for your review. We try hard to offer a good service to our patients, I will show your response to our 2 nurses as I am sure they will appreciate your feed back thank you.
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Review titled Great Service and Care
Rated 5 stars out of 5
by Anonymous - Posted on 27 October 2022
I attended the gp practice this morning. Although I had to wait a good while; on seeing the gp and explaining the reason for my visit, the gp was very attentive, courteous and professional. The gp listened and asked pertinent questions regarding my treatment and diagnosis. I found the gp to be very thorough. In addition to the treatment I received the gp also made other recommendations relative to my maintaining good health.
Visited October 2022
Review titled The Park Medical Centre
Replied on 01 November 2022
Dear Patient Thank you for your feedback. We apologies for your wait this morning, but we are extremely pleased that your consultation went well. It really nice to have positive feedback.
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Review titled Not good currently
Rated 3 stars out of 5
by Anonymous - Posted on 28 June 2022
I had booked an appointment with mental health specialist, each time I have tried calling back to confirm or book face to face the call is disconnected This is very distressing to someone with anxiety
Visited June 2022
Review titled The Park Medical Centre
Replied on 28 June 2022
I am sorry you are having problems trying to call our practice. It is important to us that we are able to offer you an appointment with the Mental Health Specialist. Can you please email the Practice Manager direct on Julie.heath1@nhs.net with you details so I can discuss this with you further.