The Paddock Surgery
Chapel Lane, Thornhill, Dewsbury, West Yorkshire, WF12 0DHContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled An excellent practice
Rated 5 stars out of 5
by Susan Milner - Posted on 23 October 2024
Thank you to all of the staff at the Practice. I have a few medical issues and am often in contact. Every time I am treated professionally, politely and patiently. The reception staff are unfailingly helpful and go out of their way to accommodate my needs. They are proactive - I'm contacted to pass on information or to book me in for a required appointment. The health professionals I see are the same - even though there are time constraints, they listen and show empathy, treat me with respect, and do exactly what they say they will do. I feel complete confidence and trust in how I am treated. I went today for an appointment, and the nurse I saw was so helpful, and gave me loads of information and answers to my questions. I just had to put this in writing! I feel very lucky to be part of this great Practice. Thank you everyone!
Visited October 2024
The Paddock Surgery has not yet replied.
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Review titled helpful reception staff
Rated 5 stars out of 5
by Dr Rachel Angus - Posted on 08 April 2024
I have nothing but respect for the reception staff at the surgery. They are the front line with patients and they remain helpful and calm even with distressed and anxious patients. I attended the surgery today and my problem was addressed with professionalism and confidentiality. Thank you
Visited April 2024
The Paddock Surgery has not yet replied.
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Review titled Great service
Rated 5 stars out of 5
by Anonymous - Posted on 16 June 2023
I recently had to contact the surgery as I rarely need to attend. I was was dealt with promptly and had excellent service and management of my problem. I cannot recommend them enough and thank them for their caring service
Visited May 2023
Review titled The Paddock Surgery
Replied on 20 June 2023
Dear Patient Thank you for taking time to let us have your feedback which I will share with the Team. Karen Frank Practice Manager