The Old School Surgery
Doctors Surgery, Manor Road, Fishponds, Bristol, Avon, BS16 2JDContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Vaccine clinics run smoothly
Rated 4 stars out of 5
by Anonymous - Posted on 05 April 2025
Staff friendly and pleasant. No queues all done ina few minutes . The on line booking is easy and messages to remind me of the appointment are good.
Visited April 2025
Review titled The Old School Surgery
Replied on 09 April 2025
Dear Patient Thank you for taking the time to give us your review. We do pride ourselves on our vaccination clinics. We have a slick, tried and tested format and our staff love doing them! Best wishes Tim Practice Experience Manager
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Review titled Fantastic practice
Rated 5 stars out of 5
by Mr Eric Noble - Posted on 05 April 2025
I attended this surgery for my spring Covid vaccination today. I found all the helpers and volunteers extremely helpful and friendly. The medical staff and receptionist were very professional and friendly my appointment was carried out extremely quickly. I would certainly recommend this surgery to everyone.
Visited April 2025
Review titled The Old School Surgery
Replied on 09 April 2025
Dear Eric Thank you for taking the time to give us your review. We do pride ourselves on the patient experience at our vaccination clinics. We have a slick, tried and tested format and our staff love delivering them! Best wishes Tim Practice Experience Manager
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Review titled Very efficient visit . Can’t fault it.
Rated 5 stars out of 5
by Josephine Hicks - Posted on 05 April 2025
From the start everything was clearly organised Nurses were very professional Even parking staff most helpful
Visited April 2025
Review titled The Old School Surgery
Replied on 09 April 2025
Dear Josephine Thank you for taking the time to give us your review. We do pride ourselves on the patient experience at our vaccination clinics. We have a slick, tried and tested format and our staff love delivering them! Best wishes Tim Practice Experience Manager
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Review titled Efficient
Rated 5 stars out of 5
by Incredibly efficient - Posted on 08 April 2025
At both appointments for my medical tests, the service was very efficient: there was no delay, and in fact on the last test, it was complete even before the appointment was meant to start!!
Visited April 2025
Review titled The Old School Surgery
Replied on 09 April 2025
Dear Incredibly efficient, Thanks for your 5 start review - that's quite something....over before it started! It's very pleasing to read how efficient you found the practice to be. I will share your comments with the team here. Best wishes Tim Practice Experience Manager
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Review titled Amazing Staff and amazing practice
Rated 5 stars out of 5
by Anonymous - Posted on 15 April 2025
I’ve been Registered here for the last 4 years whilst being a uni student and I cannot fault the care what so ever. Nothing was ever too much of an issue - Whether it was a medication concern , multiple appointments a week of refferal onto specialist. The care and compassion given to myself during a time of crisis was second to none - From the doctors to the mental health nurses - to all the support staff. A massive heartfelt thank you for being such a lovely, wonderful and caring team and I’m eternally grateful for everything that everyone did for me during my time as a patient.
Visited April 2025
Review titled The Old School Surgery
Replied on 22 April 2025
Dear patient Thank you so much for giving us such a sparkling review. Its very pleasing to read that you found our care so good, and that it had the desired effect when you needed it. I will share your review with the team, they always love to hear when patients have such great things to say! Best wishes Tim Practice Experience Manager
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Review titled Great Service
Rated 5 stars out of 5
by Patrick Watts - Posted on 05 April 2025
I was pleasantly surprised on arriving for my covid jab that there was no queue and everything went smoothly. Thanks
Visited April 2025
Review titled The Old School Surgery
Replied on 09 April 2025
Dear Patrick Thanks for taking the time to write us a review. We do have a slick format for our Saturday Covid clinics that our staff and loyal volunteers love to do. I'm pleased that you found the whole thing so effortless. Best wishes, Tim Practice Experience Manager
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Review titled Diabetic foot check
Rated 5 stars out of 5
by Peter Chapman - Posted on 29 April 2025
The nurse took time to fully explain what she was doing and why and what the follow up would entail
Visited April 2025
Review titled The Old School Surgery
Replied on 29 April 2025
Dear Peter Thanks for your great review! It's great to read how good you felt todays consultation was, I have already shared your kind words with the clinician you saw. She was absolutely delighted! Best wishes Tim Practice Experience Manager
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Review titled Friendly, professional, personable
Rated 4 stars out of 5
by Peter Dymond - Posted on 05 April 2025
Friendly and personable staff,professional service, appointment was on time and altogether was an enjoyable experience.
Visited April 2025
Review titled The Old School Surgery
Replied on 09 April 2025
Dear Peter Thank you for taking the time to give us your review. We do pride ourselves on the patient experience at our vaccination clinics. We have a slick, tried and tested format and our staff love delivering them! Best wishes Tim Practice Experience Manager
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Review titled Working towards.
Rated 4 stars out of 5
by Robert George Clark - Posted on 06 April 2025
My Covid vaccination was handled very well, adequately staffed for patient direction, control and data recording, equally the number of trained clinicians to administer the vaccination.
Visited April 2025
Review titled The Old School Surgery
Replied on 09 April 2025
Dear Robert Thank you for taking the time to give us your review. We do pride ourselves on the patient experience at our vaccination clinics. We have a slick, tried and tested format and our staff love delivering them! Best wishes Tim Practice Experience Manager
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Review titled It worked well
Rated 3 stars out of 5
by Anonymous - Posted on 07 April 2025
Went for my Covid Booster, got there early but was able to go in for the jab. In and out in less than 10 minutes. I wish it was that easy to see a medical professional when you have a medical problem.
Visited April 2025
Review titled The Old School Surgery
Replied on 09 April 2025
Dear patient Thanks for taking the time to write us a review. We do have a slick format for our Saturday Covid clinics. We saw 450 patients on the Saturday morning you came so replicating that during our core opening hours is a long shot! Best wishes, Tim Practice Experience Manager