The New City Medical Group

Tatham Street, Sunderland, Tyne and Wear, SR1 2QB

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Reviews

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1. Review titled Too many mistakes

   ★

   Rated 1 star out of 5

   by Jackie Urwin - Posted on 15 May 2024

   A few weeks ago my elderly mother (with cognitive impairment) received 3 extra packs of medication - all incorrect. I reported this, it was the GPs error. I spoke to the Practice Manager who assured me that it was taken seriously. I have photographic evidence. Then, last week, instead of all the meds in her special pouches, she received a separate pack of her blood thinning meds...which were missed from the pouch. Again, GP error. For a woman with cognitive impairment * this caused huge confusion. I intend taking this further. But so far there has not been a formal apology.

   Visited May 2024

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   The New City Medical Group has not yet replied.

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