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The Meadows Surgery

Canal Way, Ilminster, Somerset, TA19 9FE

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Patient ratings and reviews

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Reviews

Displaying 1 to 2 of 2

  1. Review titled Fantastic Experience

    Rated 5 stars out of 5

    by Helena Moon - Posted on 24 April 2025

    With a number of family members with significant health issues, I continue to find Meadows Surgery absolutely brilliant. My experience is that my Dr's response to enquiries, and keeping me informed regarding what is going on, is second to none. I have found them pleasant, polite, extremely efficient, thorough, and prompt in replying to enquiries, as well as ringing up to find out how things are going, following consultation - pretty much unheard of in this day and age. Although I have had less experience of the other staff, I have nonetheless found all of those I have had contact with to be similarly helpful. Infact I have yet to meet a member of staff who hasn't been helpful and courteous, including the reception team. I must say I have found it a little more difficult to speak directly to a member of the team regarding initial enquiries since the Triage Model. But this seems to be across the board with all of us being pushed to navigate online platforms. Personally I have found it quite helpful and straightforward overall. And I am a bit of a technophobe. But the necessity to feel confident making contact online, uploading photos etc means that anyone who has difficulty in these areas may struggle or need support to avail of the excellent service I have experienced. And as a carer for vulnerable adults, this is something which concerns me. But from my own personal experience I cannot fault this Surgery, and feel incredibly grateful for the help and support my family have recieved.

    Visited April 2025

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  2. Review titled Fantastic practice

    Rated 5 stars out of 5

    by Roxanne Crouch - Posted on 10 July 2023

    After a bad experience at a previous GP practice The Medows was a refreshing change. The staff are very friendly and the GP was extremely efficient. I was completely listened to, had everything explained to me and had bloods taken and a next appointment made before I left the office. The practice itself is very clean an well laid out with plenty of parking and an easily accessible entrance. Was an excellent experience.

    Visited July 2023

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