Jessop Medical Practice - Ratings and reviews
Reviews
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Review titled Good practice
Rated 4 stars out of 5
by Judith - Posted on 07 May 2024
I had reason to contact the surgery regarding some medication. Very quickly and professionally sorted out by the lovely person at the surgery.
Visited May 2024
Jessop Medical Practice has not yet replied.
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Review titled Good Practice
Rated 4 stars out of 5
by Robert Gilmour - Posted on 29 July 2023
Had an appointment with the doctor this morning she was very professional and friendly and listened to all i had to say she also made me feel at ease
Visited July 2023
Jessop Medical Practice has not yet replied.
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Review titled Very rude receptionist
Rated 1 star out of 5
by Anonymous - Posted on 12 April 2023
When you phone up to make an appointment the some of the receptionist staff are very un helpful and rude when asking to see a doctor or an phone appointment they think they are the doctor and ask too many questions to why you need to speak to a doctor ( I had another health professional request for a blood test and to ask the doctor for some different medication and got 20 questions of why I needed this and that and found this very off putting as though I was asking for something that I was not entitled to) The doctors are good when you get past the reception staff
Visited April 2023
Jessop Medical Practice has not yet replied.
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Review titled Poor service
Rated 1 star out of 5
by Anonymous - Posted on 03 March 2023
Requested repeat medication 5 days ago with prescription service. Called pharmacy, not received. Not signed off by the surgery until I called them, (usual long wait on the phone) it appears prescription was forgotten somehow. Called surgery again ( another long wait). Finally prescription was signed by doctor. Meds have now run out. Called pharmacy who confirmed prescription finally arrived .!!! Usually meds delivered by pharmacy but couldn't deliver until after weekend. I'm not a high demand patient but service is noticeably deteriorating
Visited March 2023
Jessop Medical Practice has not yet replied.
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Review titled Rubbish
Rated 2 stars out of 5
by Anonymous - Posted on 16 February 2023
Tried to call through no possibility told by reception to call at 8am sorry we can't help, and we can't help you at all.
Visited February 2023
Jessop Medical Practice has not yet replied.
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Review titled Not run for the patients
Rated 1 star out of 5
by Anonymous - Posted on 23 December 2022
Discharged 22/12 after shoulder replacement surgery. Phoned Jessop Medical 9am for a mandatory wound check & dressing change 28/12. Very unhelpful. Only appt 5.20 at Leabrooks. I explained I can’t drive (op) am widowed with no family Told that was all that was or “could take chances with 111 and go to Ripley Hospital” Had to take it and will have to call a taxi and get it to wait while I am seen as at that time local buses will be limited - plus either way it will be a 2-mile walk from my home to Ripley Market Place to catch a bus! Can’t do this at my age and condition Practice seems to be run for the benefit of the staff and not the patients
Visited December 2022
Jessop Medical Practice has not yet replied.
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Review titled disgusting how we are being treated
Rated 1 star out of 5
by Anonymous - Posted on 19 December 2022
on line consulting , tried all week at exactly 8.0clock never got through can get through on phone ,what the he'll is going off what do you have to do to see a or talk to a Dr I'm totally disgust how we are being treated its all wrong I thought they were is the care profession???
Visited December 2022
Jessop Medical Practice has not yet replied.
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Review titled Terrible Practice
Rated 1 star out of 5
by Anonymous - Posted on 11 September 2022
Impossible to get through to. E-consult Service always at limit, even when trying at 8:00am. Telephone useless, spent 25 minutes at No 1 position in que before automatically being cut off. Staff seen sitting behind reception desk but not answering phone. Mail, waste of time, letterbox absolutely full of mail when I posted mine. And my case is simply a referral for Private Health Care, don't even need to see anybody. Been trying for 2 wks now.
Visited September 2022
Jessop Medical Practice has not yet replied.