The Humbleyard Practice
Great Melton Road, Hethersett, Norwich, Norfolk, NR9 3ABContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Awful lazy and ungelpful
Rated 1 star out of 5
by Andy Daynes - Posted on 27 May 2025
This surgery lives in the 1970s I have to use this place for my mother. They will do nothing over the phone and insist that I drive 30 minutes to ask for a repeat prescription, and then insist it takes two days to do. Well I can tell you now my doctor will do this on the same day and over the phone. Why do they do this when I have filled in all the forms to take control of my mother's needs. The receptionist is just lazy and I confirmed this when I visited the surgery on one of her you must come to the surgery to do this. The phone is constantly ringing whilst she just sits there.
Visited May 2025
The Humbleyard Practice has not yet replied.
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Review titled Awful treatment
Rated 2 stars out of 5
by ralph cummins - Posted on 04 July 2024
Awful service, unhelpful, infuriating front desk. It’s like the last thing they want you to do is see a GP. I have a serious medical condition but you wouldn’t think so if you judge it by the way they way they deal with me. They say book an appointment online yet you can only do that at certain times on their website if at all. Someone should tell them it’s 2024 and the internet is 24/7. Snotty, unhelpful , I was told to go to another practice by a receptionist when she didn’t like me complaining, that set me off shouting. It’s a place I dread going.
Visited July 2024
The Humbleyard Practice has not yet replied.