The House Partnership
99 Station Road, Redhill, Surrey, RH1 1EBContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Blood test experience
Rated 5 stars out of 5
by Tim Humphreys - Posted on 22 October 2024
Arrived early, logged in and was called before I had sat down, was looked after by a lovely nurse, who put me very much at ease, answered all my questions, very helpful indeed.
Visited October 2024
Review titled The House Partnership
Replied on 22 October 2024
Thank you for taking the time to leave a 5-star review Tim. We appreciate your support and are so pleased you have had a positive experience with our surgery. We will share your feedback with the wider team. Best Wishes, Rachel Lynch Practice Manager
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Review titled Great Practice
Rated 5 stars out of 5
by Anonymous - Posted on 12 October 2024
I had my flu and covid vaccinations today. A very smooth system in place in which everyone works together as a team.
Visited October 2024
Review titled The House Partnership
Replied on 12 October 2024
Thank you for taking the time to leave a positive review. We are very pleased to hear you had a positive experience with us today and will pass your feedback on to the team. Kind Regards, Rachel Lynch Practice Manager
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Review titled Great Great Greystone House
Rated 5 stars out of 5
by Barbara Garrett - Posted on 12 October 2024
Very efficient covid and flu vaccination surgery today. Practice struggling with practitioner sickness absence so a little queing but everyone very patient still a brilliant service. Thank you all!
Visited October 2024
Review titled The House Partnership
Replied on 14 October 2024
Thank you for taking the time to leave a positive review Barbara. We appreciate your support and are pleased we were still able to deliver all planned vaccinations on Saturday. We do apologise that there was a wait and thank you for your patience. Best Wishes, Rachel Lynch Practice Manager
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Review titled Excellent care and a smooth procedure
Rated 5 stars out of 5
by Peter nunn - Posted on 21 October 2024
I had a vasectomy today and had a very positive experience from start to finish. The doctor doing my procedure was professional, attentive, and made sure I was comfortable throughout the process. The procedure itself was quick and relatively painless, with clear instructions for post-op care. I felt well-informed and reassured at every step. I highly recommend this clinic for anyone considering this procedure. Thank you to the doctor and to the team for their excellent care!
Visited October 2024
Review titled The House Partnership
Replied on 22 October 2024
Thank you for taking the time to leave a 5-star review Peter. We appreciate your support and are so pleased you have had a positive experience with our surgery. We will share your feedback with Dr Patel and the wider team. Best Wishes, Rachel Lynch Practice Manager
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Review titled Clean and doctor was excellent
Rated 5 stars out of 5
by Tom - Posted on 22 October 2024
Procedure was quick and doctor was constantly reassuring with a great bedside manner. Practice was clean. Overall a very good experience
Visited October 2024
Review titled The House Partnership
Replied on 23 October 2024
Thank you for taking the time to leave a 5-star review Tom. We appreciate your support and are so pleased you have had a positive experience with our surgery. We will share your feedback with the wider team. Best Wishes, Rachel Lynch Practice Manager
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Review titled Greystone Practice
Rated 5 stars out of 5
by Anonymous - Posted on 12 October 2024
I would like to say that the surgery visit for a covid vaccination was a very good experience. The wait not too long and all the staff were friendly and helpful and the queues were managed efficiently. An excellent service.
Visited October 2024
Review titled The House Partnership
Replied on 12 October 2024
Thank you for taking the time to leave a 5-star review. We greatly appreciate your support and are glad you had a positive experience with us at the recent Flu and Covid vaccination clinic. Best Wishes, Rachel Lynch Practice Manager
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Review titled Good practice
Rated 5 stars out of 5
by David Hill - Posted on 14 October 2024
In spite of staffing shortages the team processed my covid & flue jabs without any problems. It took 40 minutes which was understandable.
Visited October 2024
Review titled The House Partnership
Replied on 14 October 2024
Thank you for taking the time to leave a positive review David. We appreciate your support and are pleased we were still able to deliver all planned vaccinations on Saturday. We do apologise that there was a wait and thank you for your patience. Best Wishes, Rachel Lynch Practice Manager
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Review titled Very good practice
Rated 5 stars out of 5
by Roy - Posted on 13 October 2024
I went for my Covid and flu jab only to find that there is a long queue due to staff shortages through sickness everything was explained and how long we would have turned white
Visited October 2024
Review titled The House Partnership
Replied on 14 October 2024
Thank you for taking the time to leave a positive review Roy. We appreciate your support and are pleased we were still able to deliver all planned vaccinations on Saturday. We do apologise that there was a wait and thank you for your patience. Best Wishes, Rachel Lynch Practice Manager
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Review titled Good treatment after a long wait
Rated 3 stars out of 5
by Cynthia Buchan - Posted on 14 October 2024
I booked my flu and COVID jabs for 11:00 on Saturday arriving at about 11:05. There was a long queue (standing) and I finally left at 11:47. The treatment itself was good, but the wait was disappointing, as I'd broken out from another event to attend.
Visited October 2024
Review titled The House Partnership
Replied on 14 October 2024
Thank you for taking the time to leave a review Cynthia. We do apologise that there was a wait on Saturday due to unforeseen circumstances and thank you for your patience. Best Wishes, Rachel Lynch Practice Manager
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Review titled Very organised
Rated 4 stars out of 5
by Anonymous - Posted on 12 October 2024
Busy day for vaccinations - appointment at 11:10 out at 11:30. Not too long a wait seeing as they were going 750 vaccinations today and were 2 staff down.
Visited October 2024
Review titled The House Partnership
Replied on 12 October 2024
Thank you for taking the time to leave a positive review. We greatly appreciate your support and are glad you had a positive experience with us at the recent Flu and Covid vaccination clinic. Thank you for your patience today. Best Wishes, Rachel Lynch Practice Manager