The Grange Medical Practice
Fartown Grange, Spaines Road, Huddersfield, HD2 2QAContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Really Poor service
Rated 1 star out of 5
by Anonymous - Posted on 29 April 2025
I am a Cancer patient and been unwell for 2wks , did online yesterday for a appointment been told to wait 2wks which is ridiculous ,no wonder hospitals A&E are over full when DR wont see patients This surgery wants shutting down never can see a Dr when it's needed
Visited April 2025
The Grange Medical Practice has not yet replied.
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Review titled Dr was very patient and Informative Thank you
Rated 5 stars out of 5
by Saurav - Posted on 09 April 2025
saw a Dr who is fairly new to the surgery today for a review I was very impressed with how they dealt with my situation and explained how I can help myself and what help and support is available through the Surgery, very calm and balanced mannerisms. Thank you Dr
Visited April 2025
Review titled The Grange Medical Practice
Replied on 16 April 2025
Dear Saurav Thank you for taking the time to leave this wonderful review about your recent experience at the Practice. The doctor will be delighted to know the consultation was helpful for you. Kind regards DS
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Review titled Patches service is brilliant
Rated 5 stars out of 5
by Andrew sutton - Posted on 07 March 2025
Sent a patches referral had a appointment to see GP in less than 48hrs and referred to hospital during appointment
Visited March 2025
Review titled The Grange Medical Practice
Replied on 07 March 2025
Dear Andrew Thank you for letting us know about your recent experience of using the online consultation tool "PATCHs". This tool offers patients an additional mode of accessing the Practice and requesting medical advice. I'm delighted we were able to process your request and see you within 48 hours. Kind regards DS
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Review titled Good practice
Rated 4 stars out of 5
by Anonymous - Posted on 24 February 2025
The staff are welcoming I would recommend that the screen to be put back so the patients can see when they are called up by the doctors and which rooms they should go to I truly don’t understand which the screen was taken away in the first place makes no sense to me at all
Visited February 2025
Review titled The Grange Medical Practice
Replied on 24 February 2025
Dear Patient, Thank you for taking the time to leave a review. I am glad the staff are welcoming. Thank you for your opinion about the call screen, we will consider this at our next practice meeting. Kind regards, DS
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Review titled Doctors and receptionists are not as good as use to
Rated 1 star out of 5
by Anonymous - Posted on 14 February 2025
Called up as I had a urine infection maybe something seriously wrong as I been spitting out white cloudy stuff and couldn't breathe as if I could've spite out. Same Tims started in urine too. I was not given appointment instead go to chemist been told. Only 3 days of antibiotics given which was not enough and I paid for my perception. I. Believe for serious as I been and still I am the senior doctor should have seen me and appointment should have given. So I am still suffering and dare to pick up the phone to the surgery!!!
Visited February 2025
Review titled The Grange Medical Practice
Replied on 18 February 2025
Dear Patient Thank you for taking the time to let us know about your recent experience of the practice. I’m sorry to learn about your frustration. The NHS has developed a pharmacy first service which enhances access to primary care services. There are a list of conditions which can be treated in a pharmacy first consultation. I’m sorry that your experience of this service was not great. Please contact the surgery to provide more information and we will be happy to investigate the matter further. Kind regards DS
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Review titled Good GP
Rated 4 stars out of 5
by Harj - Posted on 13 February 2025
The grange has always been helpful and done their best to assist from appointment making to using the online service to tests and seeing the nurses/practitioners/doctors. To update my prescription I used the patchs service and had a doctor review and reply within 24hrs. This saved me time making a appointment for a 5min chat or message, saved me going to the doctors, saved time them submitting it. Ordered my medication next day, good system for simple requests. Overall very happy with my GP.
Visited February 2025
Review titled The Grange Medical Practice
Replied on 18 February 2025
Dear Harj Thank you for taking the time to leave this positive review. It’s great to hear that you are enjoying the functionality of modern GP access, using patches online consultations. Patches provides another avenue of access for patients and is ideal for people who don’t necessarily need an instant response totheir query. Kind regards, DS
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Review titled Excellent
Rated 5 stars out of 5
by Maureen law - Posted on 14 February 2025
Had a great experience. The doctor was excellent. Listened well. Had a very caring nature about her. I felt very comfortable and at ease.
Visited February 2025
Review titled The Grange Medical Practice
Replied on 18 February 2025
Dear Maureen, Thank you for taking the time to let us know about your recent experience. I’m delighted to hear that you had a great experience with the doctor and you found her to be caring. Kind regards, DS
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Review titled Being called
Rated 3 stars out of 5
by Estella Liburd - Posted on 18 February 2025
I visited yesterday and again was disappointed that I almost missed my appointment due to my being profound deaf. If names were to come up on the screen I could read it. Plus it's less impersonal and uncomfortable than having someone shout out your name. I would appreciate it if my disability was taken into consideration as am sure am not the only person. Thanks
Visited February 2025
Review titled The Grange Medical Practice
Replied on 18 February 2025
Dear Estella, Thank you for taking the time to let us know about your recent experience. Access for patients with special requirements is of Paramount importance to us. Your feedback will be shared with our wider team and used for future decision-making. You may also wish to join the patient participation group so you can influence changes in the practice. Kind regards DS
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Review titled Good Quality GPs/staff but reception needs improving
Rated 4 stars out of 5
by Dominic Pinnock - Posted on 25 February 2025
My GP took time to listen to me and showed genuine caring and reception staff were pleasant, and professional. However, the system has changed for telling patients that it is their turn to see the GP. Names are no longer displayed on the screen and this was not made clear to me. The surgery was busy and it was very difficult to hear the GP calling my name. My GP had to really raise his voice and this was embarrassing.
Visited February 2025
Review titled The Grange Medical Practice
Replied on 25 February 2025
Dear Dominic Thank you for taking the time to let us know about your recent visit. I'm pleased to learn the GP was attentive and the reception staff were pleasant and professional. Thank you for your constructive feedback about the call screen. We had recently trialled having our clinicians come to meet and greet their patients at the waiting room, to provide a more personalised experience. Your comments are helpful in shaping how we deliver our service and I will share these wider team so we can consider reinstating the screen. Kind regards DS
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Review titled Supportive and reassuring care
Rated 5 stars out of 5
by J Dane - Posted on 13 February 2025
I have been at this practice for over two years now. I have complex care needs which involves regular contact with changing symptoms and resultant investigations both at the practice and in the various NHS hospitals in the local area. I’m often faced with anxious times waiting for external appointments and results from tests but I have found this practice to be 100% in my corner throughout. Nothing is ever too much trouble and everyone is polite ands respectful at all times. The facilities are wonderful. I usually have access to disabled parking spaces which makes dealing with a wheelchair so much easier. The building is fully accessible which makes attending appointments less daunting. I am amazed at the facilities available at the surgery which have included things like ultrasound scanning and minor surgery to remove a lump from my head. I am truly delighted with my choice to move here. My last practice wouldn’t install a simple threshold ramp for me to access with my wheelchair which meant struggling to manually access with the wheelchair. I had been a patient there for 33 years, but that made no difference. The Grange is consistently overachieving my expectations and provides me with unrivalled healthcare. Thanks you to everyone who contributes to the hard working team. This is the standard of healthcare most NHS patients could only aspire towards. Long May it continue!
Visited February 2025
Review titled The Grange Medical Practice
Replied on 18 February 2025
Dear J Dane Thank you for taking the time to leave this concise review and in-depth insight into your recent experience. The team will be delighted to know how we compare with other practices, and that we are meeting your expectations. We are all fully committed to delivering an excellent service for patients and your feedback will inspire and motivate us all. Kind regards, DS