The Goodinge Group Practice
Goodinge Health Centre, Goodinge Close, 20 North Road, London, Greater London, N7 9EWContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Poor reception service
Rated 3 stars out of 5
by Anonymous - Posted on 19 March 2025
There was a lady I spoke to on the phone today regarding medication from the Goodcare practice department. She was a rude receptionist was of zero help and was shouting at a loud manner on the phone. If a patient has a question regarding medication or medical treatment, they need to be answered on the phone and not to be rude. She started to question whether or not I actually got an appointment. We're always happy with the service provided at goodcare never any issues but the receptionist was very rude and loud and Instead of answering the questions I had she was getting annoyed and saying she's not clinically proven.
Visited March 2025
The Goodinge Group Practice has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Melanie - Posted on 01 April 2025
I am grateful to the medical staff at Goodinge for the sensitive care that I received again yesterday. I was so relieved to have shared my concerns and received immediate help. Thank you.
Visited March 2025
The Goodinge Group Practice has not yet replied.
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Review titled Uncaring
Rated 1 star out of 5
by Anonymous - Posted on 19 March 2025
I had been with this practice for 6 years, 3 of which had been out of the catchment area. I was advised by my GP that, as I was undergoing NHS funded IVF, they could keep seeing me whilst I underwent my fertility treatment to maintain a consistency of care. I had a miscarriage in January and the two hospitals I was treated at had both supplied reports to be sent to my GP. I emailed the practice explaining I had had a miscarriage and asking how to submit these reports and received a curt reply with simply the email address. I then received a letter, dated the day after, telling me I was no longer a patient at the surgery because I was out of the catchment area. I understand that London surgeries are oversubscribed but I had remained at the surgery under my GP's instruction. To receive such cold correspondence throwing me out of the surgery, the day after I had alerted them to my miscarriage and because of my miscarriage was absolutely awful. It was cold and unfeeling during one of the worst experiences of my life.
Visited January 2025
The Goodinge Group Practice has not yet replied.
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Review titled Terrible practice
Rated 1 star out of 5
by Anonymous - Posted on 19 March 2025
Unprofessional staff who just want to get you out of the door. They don’t care about your welfare, they don’t follow up on test results or explain things to you. Please stay away if you value your health, there are much better options out there. I had blood tests that came back with irregularities and I didn’t find out until I read my file later. My partner had serious health issues and was discharged in a most uncaring way.
Visited January 2025
The Goodinge Group Practice has not yet replied.
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Review titled Exceptional practice
Rated 5 stars out of 5
by Francesca - Posted on 12 September 2024
I have had a phenomenal experience with the reception team. They have given me a wonderful experience of support. I had a difficult situation and they were kind, helpful and supportive. Above all they went the extra mile to help me out. I think they must have a very difficult time dealing with low funding and complicated systems that don't always serve them, but they did not make that visible to me for a single minute. I've been with this practice nearly a decade and never had a bad experience. I cannot tell you how highly I recommend this surgery.
Visited September 2024
Review titled The Goodinge Group Practice
Replied on 12 September 2024
Hi Francesca, Thank you so much for your kind words. We're thrilled to hear that our reception team provided you with such excellent support and care. Your long-standing trust and recommendation means a lot to us.
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Review titled Great practice, always helpful
Rated 5 stars out of 5
by Anonymous - Posted on 12 May 2024
I have been with the Goodinge Practice for one year and a half now. The GPs and administrators catered me for various medical conditions that I had and I think they are truly listening and trying to find solutions for me. There were some occasions where the mental counselling and care were not available at the time but I think it's a nationwide problem. I would recommend people to register with Goodinge and may Goodinge keep up the good work. Best wishes.
Visited April 2024
The Goodinge Group Practice has not yet replied.
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Review titled Best GP Practice
Rated 5 stars out of 5
by Anonymous - Posted on 27 March 2024
This is the best GP practice that I have been to in London. I have no problem making an appointment. I was recently able to make an appointment on the same day for a condition that I have. The doctors listen to my concerns and I’m always treated respectfully! I feel very lucky to live in the vicinity of Gooding Group Practice.
Visited March 2024
The Goodinge Group Practice has not yet replied.
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Review titled Fantastic, fast, thorough, warm
Rated 5 stars out of 5
by Jo P - Posted on 23 June 2023
This is one of the best practices in London that I’ve ever had. Great and thorough staff, fast appts and so friendly. Both me and my son go here. My son, who is now 21 months has never had to wait more than 24 hours and we’ve not only be given great and thorough care but been offered other services too. I high recommend
Visited June 2023
The Goodinge Group Practice has not yet replied.
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Review titled Great support - Great Practice
Rated 5 stars out of 5
by Anonymous - Posted on 02 May 2023
I have been a patient for many years. I have had a tough year this last year. I am so grateful to Goodinge practice for helping me through some difficult times. The entire staff are just wonderful.
Visited May 2023
The Goodinge Group Practice has not yet replied.