The Croft Medical Centre
2 Glen Road, Oadby, Leicester, Leicestershire, LE2 4PEContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Appalling practice
Rated 1 star out of 5
by Anonymous - Posted on 27 July 2023
Absolute garbage appointment system!! You don't even get the appointment. Very old and frustrating appointment system.
Visited July 2023
Review titled The Croft Medical Centre
Replied on 05 September 2024
Dear Anonymous, I am sorry to hear of your experience with us, I would like to assure you that we have made significant improvements since this time and I hope that any recent experiences have been much better. Kind Regards, The Croft Medical Centre
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Review titled Great pharmacist service
Rated 5 stars out of 5
by Sarah Ridley - Posted on 23 June 2023
For the first time I had a medication review with one of the pharmacists. It was really good having 20 minutes to talk through my recent blood results, the medication I am on and my general health.
Visited June 2023
Review titled The Croft Medical Centre
Replied on 05 September 2024
Dear Anonymous, Thank you for your kind feedback, this will be shared with our staff during our next practice meeting. Kind Regards, The Croft Medical Centre.
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Review titled Getting the correct answer from your surgery
Rated 1 star out of 5
by Anonymous - Posted on 26 June 2023
I requested for some repeat medication from Croft medical about 2 weeks ago, not knowing that the pharmacy recommended by Croft was closing down( Lloyds pharmacy sainsburys) I had no idea seriously as I don’t shop in sainsburys and only use the pharmacy… My prescription was not processed by sainsburys.. On Wednesday 21st June I went to collect my meds and found out that Lloyds had closed, I rang my doctors to find out where and what was happening with my prescription and medication, which I was told come and collect your prescription and go get your medication! I questioned why I haven’t been advised! To which the receptionist starts to cover up the fact that someone had been sitting on my prescription without informing me… I went into Croft to be greeted by an individual who was will to understand the important of my medication, instead we got into an argument with a doctor who came in to try and help but didn’t… I had to walk out the surgery without my meds, sugars low as I was upset and worried… we had to travel 4 different pharmacies as my meds are not always in stock… No apology apart from it’s the patients fault and Croft medical don’t have any connections with the pharmacies they promote…
Visited June 2023
Review titled The Croft Medical Centre
Replied on 05 September 2024
Dear Anonymous, I am sorry to hear of your experience with us, I would like to assure you that we have made significant improvements since this time and I hope that any recent experiences have been much better. Kind Regards, The Croft Medical Centre