The Church Street Practice
Callows Lane, Kidderminster, Worcestershire, DY10 2JGContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Fantastic experience
Rated 5 stars out of 5
by Anonymous - Posted on 10 November 2023
There is a lot of negativity around at the moment but my experience with Church Street today was so positive, I was overwhelmed. I filled in an online medical request with quite a stressful concern at 1.20p on a Friday afternoon. At 2.20pm I had a call from a lovely receptionist asking if I could get to the surgery for 3pm to see a doctor. I checked in and was called in to see the doctor bang on time and I was welcomed in, listened to and the issue was looked at. The doctor explained everything throughly and in detail and answered any questions I had. I’d expected to face a weekend of anxiety and worry waiting to hear something but instead, I feel relieved and have peace of mind. Every member of staff was fantastic and I’m so grateful!
Visited November 2023
Review titled The Church Street Practice
Replied on 14 November 2023
Dear Patient Thank you so much for taking the time to post this review. The views of our patients are very important to us and I have ensured that your comments have been shared with the whole team. We are delighted that your experience was a positive one and that you found our system simple and effective to use. Kind Regards Sally Hookes Site Manager
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Review titled Fantastic Care of Nurses/HCA/Receptionists
Rated 5 stars out of 5
by Anonymous - Posted on 31 October 2023
Took my little boy for his 1year immunisations today. I was already feeling extremely anxious knowing it was 4x injections and my relative couldn’t attend with me due to illness so I also had to bring my daughter along. We had two fantastic nurses who saw to him whilst a HCA held him to get the experience over with quicker, they were absolutely brilliant with him and the Receptionists minded my daughter so she didn’t have to see her brother so upset. Thank you so much, fantastic and caring professionals. One very grateful Mom!
Visited October 2023
Review titled The Church Street Practice
Replied on 01 November 2023
Dear Patient Thank you so much for taking the time to give a review of your experience of the care provided at Church Street. I have to agree we have a brilliant team who all try and go that extra mile. We are delighted that the experience was a positive one both for you and your children. I have ensured that your comments have been shared with the whole team. Kind Regards Sally Hookes Site Manager