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Sunrise Medical Practice - Ratings and reviews

Reviews

Displaying 1 to 4 of 4

  1. Review titled Very happy

    Rated 5 stars out of 5

    by Jules - Posted on 08 March 2024

    My daughter is in her third year at Trent and I’ve just been reading the reviews if the practise. I’m stunned at so many bad reviews as I feel very happy with the care she receives from the practise. They diagnosed her with a thyroid problem and she gets regular blood testing done which is prompted by them. She has had a few other ailments and they have been kind, prompt and caring . I feel safe that she is being looked after properly while she is away from home. Thank you

    Visited March 2024

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    Review titled Sunrise Medical Practice

    Replied on 11 March 2024

    Thank you for your positive feedback. It is much appreciated. I will let the Team know regards Sukhi Ghattaora - Practice Manager

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  2. Review titled Doctor dismissive

    Rated 2 stars out of 5

    by Anonymous - Posted on 24 November 2023

    Went in for generalised pain as I though it could be fibromyalgia. Doctor was severely misinformed and kept talking over me. She also didn't ask very many questions before just telling me to keep using painkillers I'm using. She never asked about Fatigue or depression but has then written in her notes that I don't suffer with these even though I do but she never asked. She never said anything about further tests until an hour after my appointment when she rang and said she had forgotten to tell me to book in for blood test. Feel very disappointed with how I was treated

    Visited November 2023

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    Review titled Sunrise Medical Practice

    Replied on 05 December 2023

    Thank you for your recent feedback. I am sorry that you are disappointed with the service. Please feel free to contact Sukhi the Practice manager to discuss your experience so I can look into it further. Thank you

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  3. Review titled Fantastic Surgery

    Rated 5 stars out of 5

    by Anonymous - Posted on 14 July 2022

    I have made extensive use of the practice (unfortunately!) over the course of three years and I have always been satisfied. I have always managed to get an appointment promptly and the receptionists have always been friendly when I have phoned. The surgery is full of really useful leaflets, and it is always spotless. I have probably seen five doctors spanning my visits, and all of them have been absolutely lovely. They have been patient, sympathetic, understanding, helpful and taken their time to listen to my health concerns. They have recommended beneficial medications for me and always put me at ease. I would highly recommend the surgery and I am grateful to have been registered for the past three years. Thank you Sunrise.

    Visited July 2022

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    Review titled Sunrise Medical Practice

    Replied on 18 July 2022

    Thank you for your response. Its nice to receive such lovely feedback. We do work hard for the benefit of patients and we aim to please .

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  4. Review titled Good practice, bad consulting

    Rated 3 stars out of 5

    by Anonymous - Posted on 01 January 2023

    I have visited this GP for personal reasons and they had sent a referral to the hospital for my issue, I had already explained everything with my medical history to this person about 15 times to make sure that everything on my referral was correct. Unfortunately, when I recently went for my consultation at said hospital, the consultant had told me that the GP that I had already seen had told them that I already had multiple surgeries for said issue over the years. This was completely wrong, meaning that the GP who saw me did not listen to a single thing that I was saying to him, which in my experience means that if you have a doctor that is not listening to you, don't get your hopes up that they will help you. I am utterly furious with this GP about this issue because this is on my medical history which will later slow everything down for me regarding other medical issues in my future.

    Visited June 2022

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    Review titled Sunrise Medical Practice

    Replied on 03 January 2023

    Dear Patient thank you for your feedback. I am sorry you feel there has been a recording error. Please feel free to contact the practice and report the complaint so we can investigate your specific case further thanks Sukhi Ghattaora Practice Manager

    Report as unsuitable