Stubbington Medical Practice - Ratings and reviews
Reviews
-
Review titled Blood test
Rated 3 stars out of 5
by Tim - Posted on 02 May 2024
Happy with blood test and nurse. But I feel they could do a lot more test in a day than they do. It would then be easier to get a test without having to wait a week
Visited May 2024
Stubbington Medical Practice has not yet replied.
-
Review titled Medication Review
Rated 4 stars out of 5
by James Moulson - Posted on 03 May 2024
I asked for a medication review, with a doctor, following recent experience with 111, practice visit and hospitalisation. This was arranged following a persistent request at reception. I saw a doctor who was very understanding and agreed that I had not received the correct medication, or indeed received a proper examination to determine my condition following a visit to Gosport War Memorial Hospital on Easter Sunday. The diagnosis was inflamed Polymyalgia Rheumatica and the Prednisolone medication was increased 5 fold for 5 days. This proved incorrect and did not improve my condition. I had an appointment on 05 April to review my condition and was subsequently diagnosed with Sciatica! I was subsequently admitted to hospital with sepsis. As it was not clear what dose of Prednisolone the Consultant stabilised it at 5mg. At my review of 2nd May with the doctor it was agreed that I should remain on 5mg for a month and then reduce by 1mg at four weekly intervals. The appointment, I thought was most constructive, and positive.
Visited May 2024
Review titled Stubbington Medical Practice
Replied on 04 May 2024
Dear James Thank you for your feedback following your recent interaction with the practice. I am pleased that you found the consultation constructive and positive and wish you well in your recovery. Janet Fry Practice Manager
-
Review titled Reception
Rated 5 stars out of 5
by Neil Thorne - Posted on 02 May 2024
When attending for a medical review last month the reception staff were friendly, helpful and professional 😁 the staff were very busy but went above and beyond 😁
Visited April 2024
Review titled Stubbington Medical Practice
Replied on 04 May 2024
Dear Neil Thank you for your positive feedback following your recent visit to the practice. I will make sure your comments are passed onto all staff. Janet Fry Practice Manager
-
Review titled Brilliant Nurses
Rated 3 stars out of 5
by Anonymous - Posted on 01 May 2024
I had my B12 injection with the nurses they are always on time friendly and professional Only problem is the self check in machine is still out of order for 5+ months now
Visited April 2024
Review titled Stubbington Medical Practice
Replied on 03 May 2024
Dear patient thank you for your message. I will pass onto nursing staff. I apologise for the inconvenience the checking screen being out of order has caused. We are awaiting installation of a new one some time this month. Janet Fry Practice Manager
-
Review titled Lovely staff
Rated 5 stars out of 5
by Anonymous - Posted on 03 May 2024
Really positive experience having our baby's jabs. The nurses were lovely and very supportive. We liked how gentle they were with the baby and also offered us a space afterwards to administer Calpol and feed.
Visited April 2024
Review titled Stubbington Medical Practice
Replied on 04 May 2024
Dear Patient Thank you for your positive feedback following your recent attendance at the practice with your little one for their vaccinations. I will pass on your comment to the nursing staff. Janet Fry Practice Manager
-
Review titled Econsult 10/10 Response
Rated 5 stars out of 5
by Neil Thorne - Posted on 14 March 2024
I sent an econsult to the surgery 0830hrs on a Thursday morning requesting antibiotics for a recurring problem. Nine minutes later I got a call from the nurse practitioner who asked all the relevant questions and prescribed the antibiotics. How can that service be improved … well it can’t! Yet again another brilliant service from Stubbington Medical Practice 😁
Visited March 2024
Review titled Stubbington Medical Practice
Replied on 19 March 2024
Dear Mr Thorne Thank you for your positive feedback on your recent interaction with the practice. I have forwarded to all practice staff as I am sure it will give them a boost. Janet Fry Practice Manager
-
Review titled Reason men don’t go to Drs
Rated 1 star out of 5
by Anonymous - Posted on 07 February 2024
My partner registered with this practice over a year ago and this is the first time he phoned the surgery as his health issue had got a lot worse. He couldn’t get an appointment was told to go to the local pharmacy. The pharmacist told him to go to Gosport hospital and said there is no point in me referring you back to the Drs it’s quicker to be seen by them( I might add the pharmacist diagnosed him incorrectly). He went to Gosport hospital (they were amazing) how Drs, nurses etc should be! They treated him and has told him to go back to the Drs in a couple of days to get the problem checked again. Let’s see how long it takes to get an appointment. Disgusting service!!!
Visited February 2024
Review titled Stubbington Medical Practice
Replied on 21 February 2024
Dear Patient Thank you for your message and I am sorry you have had cause to complain about the service here at the practice. Unfortunately I do not have your details to discuss this issue with you but please feel free to contact me to discuss further. Janet Fry Practice Manager
-
Review titled Impossible to see a doctor
Rated 1 star out of 5
by Anonymous - Posted on 20 January 2024
Note some of the 5 star reviews are from the same people. The practice is notorious with local resident’s as impossible to get to see a doctor. They will ask you to have an consult, dismiss you to Gosport or QA - by daughter has been denied an appointment numerous times meaning we have had to use the hospital as a substitute to seeing a doctor. I have walked in numerous times to try and make an appointment and told to call in the morning. Sometimes you get a call back if they hav not closed same day service. But you do not get to see a doctor. So have expectations very, very low or simply bypass and use Gosport walk in for face to face with a GP.
Visited January 2024
Review titled Stubbington Medical Practice
Replied on 23 January 2024
Dear patient, I am sorry that you have had difficulties in getting an appointment at the surgery for your daughter. We do release our appointments at 8am each morning for a booking a week in advance but once those appointments have been taken by other patients, then you would be required to ring the next morning or do an e-consult. Currently we also release on line appointments at 7pm each evening. We also run an urgent care list each morning and afternoon but on occasions the team have to close the list as unable to safely manage the number of patients they need to call. In these circumstances we advise patients to contact 111 or seek help from the Pharmacy. I am happy to discuss your concerns by telephone if you wish. Janet Fry Practice Manager
-
Review titled Absolute waste of time
Rated 1 star out of 5
by Anonymous - Posted on 27 March 2024
I was asked to make an appointment over 6 months ago now every time I tried was told there was no appointments avaliable so just gave up trying. Need to make a blood test appointment again sorry there are no appointments. My medication needs looking into as it's making me feel worse told no appointments still try after 7 on line still nothing. This surgery is a totally joke. Now you can't even make an appointment over the phone you have to do it through an e consult. Just totally unbelievable.
Visited January 2024
Review titled Stubbington Medical Practice
Replied on 27 March 2024
Dear Patient I am sorry you have had cause to complain about making an appointment for a blood test. We have many appointments for blood tests released every day at 7pm. For example tonight we have 30 appointments releasing and tomorrow at 7pm we have 35 appointments releasing so please try then. Please contact the urgent care team if your problem cannot wait for a routine appointment. Please check our website for an update on the changes we are making to improve patient access. Please contact me directly if you wish to discuss further. Janet Fry Practice Manager
-
Review titled Caring and empathetic
Rated 5 stars out of 5
by Anonymous - Posted on 21 July 2023
Phoned gave details of my concerns about my father's breathing due to COPD,triage call made to assess! visit of 2 members of the team visited next morning... reassurance and explaining very professionally to help my father deal with his health problems with the support in place! Thank you so much
Visited July 2023
Review titled Stubbington Medical Practice
Replied on 25 July 2023
Dear Patient Thank you for your positive feedback. I will pass on your comments to the team. Janet Fry Practice Manager