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Stokenchurch Medical Ctre

Stokenchurch MC, Oxford Rd, Stokenchurch, High Wycombe, Buckinghamshire, HP14 3SX

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Patient ratings and reviews

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Reviews

Displaying 1 to 2 of 2

  1. Review titled Website problems

    Rated 3 stars out of 5

    by Caroline Bolton - Posted on 04 June 2023

    I have tried to order my repeat prescription online via the Medical Centre website. I have found it impossible. I click the 'Repeat prescription' and am taken to a page with no mention of ordering prescriptions. I have been round and round in circles until I finally gave up and decided to take the form to the surgery tomorrow. I don't normally have computer problems but this is hopeless. And now I've had to take still more time correcting my message because the initials of Stokenchurch Medical Centre and information technology are deemed words completely in capitals and therefore unacceptable. This is just not well thought out.

    Visited June 2023

    Report as unsuitable

    Review titled Stokenchurch Medical Ctre

    Replied on 08 June 2023

    Hello Caroline, I will ask our IT Manager to contact you to gain a fuller understanding of why you are experiencing difficulties. We have over 2,000 patients who regularly use this function to order repeat medication without any issues. Thank you, Martin Elliott, Practice Manager.

    Report as unsuitable


  2. Review titled Fantastic Practice

    Rated 5 stars out of 5

    by Gemma Scotton - Posted on 21 April 2023

    We have been registered at this surgery since 2021 and I honestly could not rate them higher. All staff have been pleasant from admin, reception, nurses through to GPs - I cannot fault them. Response times for appointments are superb and appointments and follow ups are thorough and professional. Myself, my Husband and 3 year old Daughter have had various appointments in the last 2 years and the service has been great. Having lived in a London Borough previously for 36 years I can tell you what a stark contrast it is. Hour long Hold times and at least a 8 day lead time for an appointment is the norm - which shows the stretch the NHS is under. Thank you to SMC - your service is very much appreciated!!

    Visited April 2023

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    Review titled Stokenchurch Medical Ctre

    Replied on 24 April 2023

    Thank you Gemma for your kind comments which are very much appreciated at this particular time of very high demand and stress. Regards, Martin Elliott, Practice Manager.

    Report as unsuitable