Stanmore House Surgery - Ratings and reviews
Reviews
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Review titled Amazing practice, Caring staff
Rated 5 stars out of 5
by Rosemary Birmingham - Posted on 13 July 2022
I'm always amazed at how easy it is to see a doctor here, and how they seem so caring and compassionate. They will always go above and beyond and found this to be the best surgery we've ever been to
Visited July 2022
Review titled Stanmore House Surgery
Replied on 13 July 2022
Thank you for taking the time to post this kind and positive review. The team work hard to ensure our patients have a positive experience. Practice Manager
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 05 July 2022
My partner and I have been patients at this practice for 4 years and I would like to say we have no complaints, from reception to clinical staff we have always been able to book appointments with ease and have not had any bad experiences of care etc, we have recently had our first child and every dr we have seen has been supportive, understanding and shown great patience with anxious new parents! Keep up the good work you are all doing a fantastic job I hope that this practice can still remain as good as it is and not be overloaded with too many patients, with new build estates popping up throughout the local area.
Visited June 2022
Review titled Stanmore House Surgery
Replied on 06 July 2022
Thank you for taking the time to post this positive review. The team work hard to ensure our patients have a positive experience. I will be sure to share your kind words with the team. Shirley Mackay Practice Manager
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Review titled unsatisfactory
Rated 1 star out of 5
by Anonymous - Posted on 06 May 2022
This clinic leaves much to be desired, especially the staff at the reception, today I was to make an programming for contraceptives and the lady at the reception refused, saying to do it by telephone, although I told him I do not talk English well, and I cannot telephone, they are obliged to provide an interpreter, but I never provide an interpreter, I ask you with your interpreter, whom you are obliged to pay for your own money, although you pay taxes and taxes, and May New for NHS is paid in addition 1.25%.
Visited May 2022
Review titled Stanmore House Surgery
Replied on 09 May 2022
I'm sorry you have had this experience. We do arrange for interpreters. Please contact us again to arrange your appointment and interpreter.