Stanhope Mews Surgery
7 Stanhope Mews West, London, Greater London, SW7 5RBContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great - friendly -
Rated 5 stars out of 5
by Anonymous - Posted on 24 January 2024
I find that the surgery is professional and I’m grateful to have it. Have always had appointments when needed and keep reminding me or offering alternative dates if this one is closed. Reception and blood test ppl are great
Visited January 2024
Review titled Stanhope Mews Surgery
Replied on 02 April 2024
Thanks so much for taking the time to let us know! It means a lot to us when the team's hard work is recognised. If you every have any suggestions as to how we could improve, or would like to let me know if something has gone wrong, do feel free to email me directly. Best wishes Karen Rydings - Practice Manager krydings@nhs.net
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Review titled Consistently Wonderful Experience
Rated 5 stars out of 5
by Rich McD - Posted on 12 January 2024
I have been registered at Stanhope Mews GP for over 12 years now, and am especially impressed with treatment I receive from the front desk staff, and when calling the surgery. In the last 12 months especially I’ve noticed such high levels of patient care, with the front desk going above and beyond my expectations and even helping me to register my international partner without any of the expected problems. With all the bad press that the NHS gets, this really has been such a relief to be with a practice that cares. The whole system seems to have been set up to be as efficient as possible, with all the rules making sense and not just there for bureaucracy! Thank you to the whole team at Stanhope Mews surgery!
Visited January 2024
Review titled Stanhope Mews Surgery
Replied on 02 April 2024
Thanks very much for taking the time to let us know about your positive experience. I think we have a great team here, so it's wonderful to know that our patients agree. If there are ever any occasions when things don't go to plan, or you have suggestions about how wecould improve, do please let me know directly by email - my address is krydings@nhs.net Best wishes Karen Rydings - Practice Manager
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Review titled Efficient, courteous, attentive and effective…
Rated 5 stars out of 5
by Fawad Quraishi - Posted on 14 April 2023
I consider myself lucky to have Stanhope Mews West as my surgery. All staff are polite and friendly. They very good at their jobs. I appreciate the thorough follow-up of my issues and feel well looked after.
Visited April 2023
Review titled Stanhope Mews Surgery
Replied on 18 April 2023
Dear Fawad How lovely to hear how happy you are with your care here at Stanhope Mews West Surgery. I feel proud to be part of the team here, and really feel everyone works hard to look after all our patients. I know sometimes things can go wrong, so do please get in touch if you feel there's anything we could do better. My email address is krydings@nhs.net. Best wishes Karen Rydings Practice Manager
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 21 April 2023
The staff are always attentive and accommodating. Generally, very professional and treat you as an individual and not a number.
Visited April 2023
Review titled Stanhope Mews Surgery
Replied on 02 May 2024
Thanks for this positive review - do get in touch if there is ever anything we can do to improve your experience. Best wishes Karen Rydings - Practice Manager
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Review titled Superb practice
Rated 5 stars out of 5
by Lucy sanders - Posted on 14 April 2023
Every physician I have been seen by at Stanhope Mews surgery has been engaged, efficient and interested, with a caring manner. My own GP has been tenacious and motivated to get to the bottom of a complex picture of symptoms. Reception staff have always been helpful and responsive. Thank you
Visited April 2023
Review titled Stanhope Mews Surgery
Replied on 18 April 2023
Thank you so much Lucy for taking the time to let us know how happy you are with the care you receive here at Stanhope Mews West Surgery. I think we have a wonderful team, and it's lovely to get such positive feedback. Please do get in touch if there's ever anything that you feel we could do better - we like to learn from any experiences where things don't go well. My email address is krydings@nhs.net. Best wishes Karen Rydings - Practice Manager