St Thomas Medical Group
St. Thomas Health Centre, Cowick Street, St. Thomas, Exeter, Devon, EX4 1HJContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled A great service
Rated 5 stars out of 5
by Anonymous - Posted on 06 May 2025
My husband stood on a rusty nail and he phoned the surgery regarding the status of his tetanus shots. Was given up to date information and an appointment for an updated tetanus shot which I received that afternoon. Such an efficient service - thank you.
Visited May 2025
Review titled St Thomas Medical Group
Replied on 07 May 2025
Thank you for your kind feedback - we will be sure to pass this onto our Team St Thomas Medical Group
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Review titled Great Service
Rated 5 stars out of 5
by Iris Woodcock - Posted on 24 April 2025
Really impressed with the service i received today, prompt attendance by the friendly doctor and prescription issued.
Visited April 2025
Review titled St Thomas Medical Group
Replied on 24 April 2025
Thank you for your kind feedback and words -We will be sure to pass this onto the GP you saw and our colleagues STMG
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Review titled Amazing care and support
Rated 5 stars out of 5
by Rachel - Posted on 14 February 2025
The middle of last year I was diagnosed with arthritis in my knee. From contacting the surgery from diagnosis to now every single person has been absolutely amazing and kind from the doctor on the phone the receptionists the Physio I can’t praise them highly enough. Through there care , support and advice it’s making me able to live my life so much easier.
Visited February 2025
Review titled St Thomas Medical Group
Replied on 24 February 2025
Thank you so much for your kind words and for taking the time to share your experience. We’re delighted to hear that you’ve felt supported and well cared for by our team. Providing compassionate and effective care is always our priority, and it’s wonderful to know that our doctors, receptionists, and physio have made a positive difference in your journey. Wishing you continued progress and good health. If there’s anything more we can do to support you, please don’t hesitate to contact us St Thomas Medical Group
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Review titled Fantastic practice
Rated 5 stars out of 5
by Anonymous - Posted on 25 October 2023
Lovely phone call from reception to say I was registered no wait when I returned call this is unheard of in London from where I have moved in the last week
Visited October 2023
Review titled St Thomas Medical Group
Replied on 26 October 2023
Thank you for your very kind feedback it is much appreciated and we will ensure it is passed onto our teams. St Thomas Medical Group
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Review titled Great practice
Rated 5 stars out of 5
by David Kindred - Posted on 13 September 2023
Very pleased and impressed with whole experience, from booking appointment (at short notice), arrival arrangements, consultation with my Doctor (who was very warm, helpful & professional) to prescribing medication and a follow-up blood test. Thank-you.
Visited September 2023
Review titled St Thomas Medical Group
Replied on 14 September 2023
Thank you for your kind feedback we will be sure to pass it onto our Team. The St Thomas Medical Group
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Review titled Amazing reception team
Rated 5 stars out of 5
by Rachel Williams - Posted on 17 August 2023
I phoned the practice due to some confusion over a repeat prescription. I only waited about a couple of minutes for the call to be answered and the lady was so helpful so reassuring and incredibly helpful. My issue was sorted and had a phone appointment with a doctor sorted within 5 mins.
Visited August 2023
Review titled St Thomas Medical Group
Replied on 21 August 2023
Thank you for your kind feedback and review. We will ensure it is passed onto our Team kind regards St Thomas Medical Group.
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Review titled Amazing practice
Rated 5 stars out of 5
by Anonymous - Posted on 27 August 2023
2-3 weeks before moving abroad for a year of study one of my blood levels was flagged as low. This was very concerning because I won’t have instant GP access abroad and this particular level can be very problematic if too low. St Thomas Medical Group responded brilliantly. I was immediately contacted by the practice with a detailed explanation of the next steps we would take to find a solution before I moved abroad. I was booked in for follow up tests; quickly prescribed medication; and within a week had had another blood test and several more phone calls from the doctor identifying the potential cause and my results. The doctor maintained fantastic communication throughout and all the reception team have been very kind, understanding, and responsive over email/phone. I have been kept updated and received regular contact on the progress of my results (within 24hrs of each test) in what has been a very constrained timeframe. I now have a clear plan of what to do going forward, including when abroad. At the same time the practice has delivered the best support for eating disorders that I have got from a GP practice. They have provided very thorough support all along, and I feel very prepared in a medical sense for the move abroad. Amazing service. Very grateful to everyone on the team.
Visited August 2023
Review titled St Thomas Medical Group
Replied on 30 August 2023
Thank you very much for your kind feedback we will ensure it is passed onto our Team, St Thomas Medical Group
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Review titled Excellent experience for my daughter
Rated 5 stars out of 5
by Isobel Feakins - Posted on 30 August 2023
Thank you so much to the nurse for being kind and having a fun approach for my daughter's vaccinations. The sticker, certificate, bubbles and Peppa pig were greatly appreciated by her so much so she said afterwards 'I love going to the doctor's!'
Visited August 2023
Review titled St Thomas Medical Group
Replied on 31 August 2023
Thank you for your kind feedback - we will ensure its passed onto the Team kind regards St Thomas Medical Group
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Review titled Great surgery
Rated 5 stars out of 5
by Susan Fox - Posted on 03 August 2023
The reception staff are always polite and helpful - I know what a difficult job it is dealing with the public but they always try to help in the best way that they can! Well done ladies!
Visited August 2023
Review titled St Thomas Medical Group
Replied on 03 August 2023
Thank you for your kind words and review - we will ensure it is passed onto our Reception Team, the St Thomas Medical Group
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Review titled First class
Rated 5 stars out of 5
by Ian Hurved - Posted on 28 July 2023
Phoned health centre 8:59am immediate response, knowledgeable, caring professional staff member dealt with my enquiry. Booked me into see a member of the medical team at 12:00 today, thank you, excellent first class service……
Visited July 2023
Review titled St Thomas Medical Group
Replied on 02 August 2023
Thank you for your kind feedback we will ensure it passed onto all the tea members kind regards St Thomas Medical Group.