St. Stephens Health Centre
Bow Community Centre, William Place, London, Greater London, E3 5EDContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Terrible surgery
Rated 1 star out of 5
by Anonymous - Posted on 14 July 2023
Terrible service, disappointed with this surgery. The reception team seem to have an ugly attitude don’t understand how they’re still working there, their service is slow and terrible, and seems like the team do not know what they’re doing.
Visited July 2023
St. Stephens Health Centre has not yet replied.
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Review titled GPS are Excellent, shame about the receptionist
Rated 3 stars out of 5
by Anonymous - Posted on 02 December 2023
I was on the phone waiting for an hour, I decided to go down to the surgery instead as it would of been much quicker than speaking to someone, I kept on the phone on my way over, I arrived in the queue but couldn't hear their phones ringing, when I was seen at reception I was still on the phone which was still ringing , but was not ringing in reception! The phone was ringing but on silent I could see the light flashing but they only picked it up when they wanted too. What a way too treat patients in need......
Visited June 2023
St. Stephens Health Centre has not yet replied.
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Review titled Poor Telephone Services
Rated 1 star out of 5
by Mohammad Hafiz Ali - Posted on 30 May 2023
On the 30th May 2023 I phoned the practice around 3pm and for an hour I had been put in a queue which I was at first 4th in the line which was repeatedly saying that I was 4th in the line 25 times. Then when I was second in the line it kept saying that 20 times. You really need to fix up your phone services otherwise no one will ever be able to attentively communicate with you about their medical issues.
Visited May 2023
St. Stephens Health Centre has not yet replied.