St Stephen's Medical Partnership - Ratings and reviews
Reviews
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Review titled Awful practice with incompetent staff
Rated 1 star out of 5
by Anonymous - Posted on 24 April 2024
Switching gps as had enough with this practice. I have been trying to get a prescription which my midwife has sent over multiple times and whenever I try to get this I’m told sorry can’t find it. I’m just redirected back to the midwife who sends it over again for the receptionist to just say the same. I’ve been there for an appointment before and the receptionist forgot the mark me in so I sat waiting for an appointment for 40 minutes when I questioned how much longer she laughed and said she hadn’t signed me in and now I’d have to make a new appointment. Staff as so incompetent it’s scary.
Visited April 2024
St Stephen's Medical Partnership has not yet replied.
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Review titled appointments
Rated 4 stars out of 5
by Anonymous - Posted on 26 March 2024
Start phoning at 8 30am and you are over 30 in the queue. 55 minutes later if you are lucky enough to be answered you are told that there are no appointments left, today i was actually cut off before I got to speak to a receptionist and was told I could not change the time of my joint injection and after some arguing was told I could It was that I could not get there for 10 am. I explained that I was upset due to my circumstances having been ill for 4 years and could not speak to a doctor but if I wanted to get an appointed I could always go to reception at 8 30am but as I live 2 miles away this is not possible I do not drive and cannot use public transport. Please employ more telephone staff and be a bit more flexible svae some appointments for those who have to use the phone not everyone has access to the internet
Visited March 2024
St Stephen's Medical Partnership has not yet replied.
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Review titled Fabulous team
Rated 5 stars out of 5
by K Harper - Posted on 05 July 2023
The whole team from doctors and the whole medical team to reception and all the admin staff are wonderful. They have gone above and beyond to help and support me through my situation so far. Nothing has been too much trouble even when they are extremely busy with patients and admin duties themselves. I was speaking with one of your administration team earlier today who was really lovely, so helpful, understanding, and full of empathy towards my situation. I can’t thank you enough for your kindness and continued support going forward in a heart breaking situation I find myself in as a daughter and full time carer. Thank you x
Visited July 2023
St Stephen's Medical Partnership has not yet replied.
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Review titled They always done the best they can
Rated 4 stars out of 5
by Noel Lawrence - Posted on 27 March 2023
I'm always been happy with what service they have given me which under the current circumstances is the best anyone can do
Visited March 2023
St Stephen's Medical Partnership has not yet replied.
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Review titled Quick response
Rated 5 stars out of 5
by Peter Mills - Posted on 06 January 2023
I had a medical condition which caused concern for me and my Wife. We contacted our local practice. Within the hour l was seen by a doctor Absolutely brilliant. Can’t thank them enough thank you
Visited January 2023
St Stephen's Medical Partnership has not yet replied.
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Review titled I attended Maple View
Rated 5 stars out of 5
by Anonymous - Posted on 04 February 2023
I have recently seen the msk Specialist and Dr Burling at this practice. The service was friendly, efficient and prompt. I so appreciated my care and want to say how luck we are to have our Gp’s and Primary Care, we need to embrace the changes that come with progression and appreciate what we have in The uk. Thank you for your continued efforts in which are often difficult under the Government’s policies
Visited January 2023
St Stephen's Medical Partnership has not yet replied.
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Review titled Very helpful Staff
Rated 5 stars out of 5
by J Dawes - Posted on 04 January 2023
Despite the practice being under pressure, the receptionists and doctor did their best to get my prescription problem resolved. I really appreciated their efforts in the current circumstances.
Visited January 2023
St Stephen's Medical Partnership has not yet replied.
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Review titled Maple View - very responsive practice
Rated 5 stars out of 5
by William S - Posted on 28 December 2022
Was able to see the doctor very quickly regarding a skin consultation, having booked an initial telephone session. Very happy with the efficiency, attention given, explanation and diagnosis.
Visited December 2022
St Stephen's Medical Partnership has not yet replied.
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Review titled Great Practice
Rated 5 stars out of 5
by Margaret - Posted on 15 November 2022
Very friendly and efficient clinician. Made me feel very welcome when giving me a health check, as a new patient registered at this surgery.
Visited November 2022
St Stephen's Medical Partnership has not yet replied.
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Review titled Excellent practice
Rated 5 stars out of 5
by Paul Smith - Posted on 11 November 2022
Fantastic level of service and attention to detail .The staff are always polite and endeavour sort out any queries that I have presented.The doctors also are very knowledgeable and go the extra mile to sort out health problems when they occur.
Visited November 2022
St Stephen's Medical Partnership has not yet replied.