ST PAUL's PARTNERSHIP - Lyng Medical
Frank Fisher Way, West Bromwich, West Midlands, B70 7AWContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about ST PAUL's PARTNERSHIP - Lyng Medical .
Reviews
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Review titled Very good
Rated 5 stars out of 5
by Anonymous - Posted on 05 June 2025
The Doctor was extremely helpful,she was clear and informative of my possible condition and put my mind at rest on what she wanted me to do. The Doctor i had is an excellent Doctor and the best I've seen.
Visited June 2025
ST PAUL's PARTNERSHIP - Lyng Medical has not yet replied.
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Review titled Very helpful
Rated 5 stars out of 5
by Sarbjit singh - Posted on 20 May 2025
E eryone very helpful including reception and doctors. Always get appointment . Reception always polite and smiling. Very satisfied with doctor today
Visited May 2025
Review titled ST PAUL's PARTNERSHIP - Lyng Medical
Replied on 02 June 2025
Thank you for your 5-star review and for taking the time to share your feedback regarding your experience at our surgery. It is very encouraging to receive your kind comments. We are pleased to hear that you had a positive experience and were satisfied with the care provided by the doctor. We remain committed to maintaining the highest standards of care and service, and we deeply value the insights and experiences shared by our patients. Your positive feedback is greatly appreciated and supports our ongoing efforts to continually enhance the quality of care we provide. Should you wish to discuss your feedback further, please do not hesitate to request a conversation with the Practice Manager at your convenience.
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Review titled Disappointed with Appointment System
Rated 1 star out of 5
by Siva - Posted on 20 May 2025
I received a call to book an appointment with my GP, but when I called back to request a specific time, I was advised to call on the same day. There seems to be no difference between pre-bookable and same-day appointments, which makes the process confusing and frustrating. This system does not work efficiently, and I am not happy with the experience.
Visited May 2025
Review titled ST PAUL's PARTNERSHIP - Lyng Medical
Replied on 02 June 2025
We are sorry to hear that you are dissatisfied with the service you have received. We are committed to providing the highest standard of care and greatly value all feedback. If you would like to discuss your concerns further, please do not hesitate to contact the practice manager.
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Review titled Very Good Gp
Rated 5 stars out of 5
by Anonymous - Posted on 12 May 2025
I saw a physio for my Foot pain, he is very good and showed me all the exs, i am doing it regularly its much better and hes much helpful
Visited May 2025
Review titled ST PAUL's PARTNERSHIP - Lyng Medical
Replied on 02 June 2025
Thank you for sharing your feedback. We’re glad to hear that the physiotherapist was able to help with your foot pain and that the exercises provided have made a positive difference. Your commitment to doing the exercises regularly is fantastic and an important part of the recovery process. If you need any further assistance or advice, please don’t hesitate to get in touch.
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Review titled Very helpful
Rated 5 stars out of 5
by Baljit kaur - Posted on 20 May 2025
All the receptionist and clinical staff helps and speak to us politely. Had physio appointment today he is very good and helpful.
Visited May 2025
Review titled ST PAUL's PARTNERSHIP - Lyng Medical
Replied on 02 June 2025
Thank you for your 5-star review and for taking the time to share your feedback regarding your experience at our surgery. It is very encouraging to receive your kind comments. We are pleased to hear that you had a positive experience and were satisfied with the care provided by the physiotherapist. We remain committed to maintaining the highest standards of care and service, and we deeply value the insights and experiences shared by our patients. Your positive feedback is greatly appreciated and supports our ongoing efforts to continually enhance the quality of care we provide. Should you wish to discuss your feedback further, please do not hesitate to request a conversation with the Practice Manager at your convenience.
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Review titled Great session
Rated 5 stars out of 5
by Glenese - Posted on 01 May 2025
Today I saw a counsellor and he was very patient, listened without judgement. Gave me options and spoke to throught them and I was happy once I left
Visited May 2025
Review titled ST PAUL's PARTNERSHIP - Lyng Medical
Replied on 02 June 2025
Thank you for taking the time to share your experience. We’re pleased to hear that the counsellor provided a patient, non-judgmental environment and took the time to discuss your options thoroughly. It’s wonderful to know you felt supported and left feeling happy. If you ever wish to discuss anything further, please don’t hesitate to reach out.
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Review titled Friendly and Helpful
Rated 5 stars out of 5
by Kelly J - Posted on 15 May 2025
They are a surgery who listens and take the time to understand your concerns. Very friendly and helpful. Today my doctor not only sorted out my medication but advised on how I can change my lifestyle to improve my health so I don't have to increase my medication intake
Visited May 2025
Review titled ST PAUL's PARTNERSHIP - Lyng Medical
Replied on 02 June 2025
Thank you very much for taking the time to share your positive experience with our surgery. We are delighted to hear that you felt listened to and supported, and that your doctor was able to provide both effective medication management and helpful lifestyle advice. Our team is committed to delivering compassionate and comprehensive care, and your kind words encourage us to continue striving for excellence. Should you have any further concerns or wish to discuss your care in more detail, please do not hesitate to contact the practice manager.
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Review titled Great ⭐️⭐️⭐️⭐️⭐️
Rated 5 stars out of 5
by Balwinder kaur - Posted on 14 April 2025
Same day appointment Helpful Receptionist Listen carefully what we are saying Great experience with Dr Thank you
Visited April 2025
Review titled ST PAUL's PARTNERSHIP - Lyng Medical
Replied on 02 June 2025
Thank you for taking the time to share your feedback regarding your experience at our surgery. It is very encouraging to hear your kind comments. We are committed to maintaining the highest standards of care and service, and we deeply value the insights and experiences shared by our patients. Your positive feedback is greatly appreciated and supports our ongoing efforts to continually enhance the care we provide. Should you wish to discuss your feedback further, please do not hesitate to request a conversation with the Practice Manager at your convenience.
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Review titled Consultation
Rated 5 stars out of 5
by Anonymous - Posted on 07 April 2025
I was seen today, I was listened too, once consultation was done, my symptoms was told me and in a manner that I was able to understand and I felt reassured. I felt at ease once I left the surgery.
Visited April 2025
Review titled ST PAUL's PARTNERSHIP - Lyng Medical
Replied on 02 June 2025
Thank you for taking the time to share your feedback regarding your experience at our surgery. It is very encouraging to hear your kind comments. We are pleased that you felt listened to, that your symptoms were understood, and that you felt reassured during your visit. We are committed to maintaining the highest standards of care and service, and we deeply value the insights and experiences shared by our patients. Your positive feedback is greatly appreciated and supports our ongoing efforts to continually enhance the care we provide. Should you wish to discuss your feedback further, please do not hesitate to request a conversation with the Practice Manager at your convenience.
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Review titled Very nice practice
Rated 5 stars out of 5
by Bettina Evans - Posted on 08 April 2025
I have bee coming to the practice for a number of years and the receptionist is always friendly and greets you with a smile. I have been seeing a lovely HCA lady who is very informative and always listens to what I say and is helping me with all my questions
Visited April 2025
Review titled ST PAUL's PARTNERSHIP - Lyng Medical
Replied on 02 June 2025
Thank you for taking the time to share your feedback regarding your experience at our surgery. It is so encouraging to hear that you feel well cared for and at ease during your visits. We are committed to maintaining the highest standards of care and service, and we greatly value the insights and experiences shared by our patients. Your kind comments are sincerely appreciated and form an important part of our continuous efforts to improve and uphold excellence in patient care. Should you wish to discuss your feedback in more detail, please do not hesitate to request a conversation with the Practice Manager at your convenience.