St Johns House Surgery
St John's House Med Ctr, 299 Bromyard Road, Worcester, Worcestershire, WR2 5ERContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Fast 5 star treatment
Rated 5 stars out of 5
by Anonymous - Posted on 12 May 2025
I had to collect my Grand daughter from school today as they thought she had impetigo. I tried to get treatment at the Pharmacy but they advised to see a Doctor. The Surgery fitted her in within 20 minutes and the Doctor was very thorough and confirmed she did have impetigo and prescribed cream. He explained everything so well. So grateful for quick treatment as she is sitting tests and does not want to be off school for longer than necessary. Many thanks to all, the reception staff couldn’t have been more helpful.
Visited May 2025
Review titled St Johns House Surgery
Replied on 04 June 2025
Thank you so much for leaving your review! It is always lovely to receive such positive feedback, and we are glad that you are pleased with your experience of our service. We will ensure that your comments are passed onto the whole team at SJHMC. Thank you again for taking the time to leave us a review. Best wishes, St Johns House Medical Centre
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Review titled Excellent Specialist Pharmacist
Rated 5 stars out of 5
by Judy Dendy - Posted on 02 May 2025
I have been experiencing menopausal symptoms and had a telephone consultation with a-pharmacist with a specialist interest in menopause. Her knowledge and communication skills were superb. She listened, actioned, explained and clinically rationalised all medical suggestions she made and explained what was required, what the results of the blood tests were and how this is affecting me. Her competence was more than I have received from anyone else before and I can only say thank you so much. She is a positive asset to the St John's team and I would happily trust her with any further health issues if I experienced them. Could you please pass this on to the practice manager. As a person who works within the medical field in the NHS I can confidently say everything about my consultation was professional, personable and concise. I think the NHS could do with more people of her compassion and competence . Thank you 😊
Visited May 2025
Review titled St Johns House Surgery
Replied on 04 June 2025
Dear Ms Dendy, Thank you for submitting your positive review. We are always extremely pleased and proud to receive such positive feedback following your experience with one of our members of staff. We will ensure that this is shared with the entire team at SJHMC. Kind regards, St Johns House Medical Centre
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Review titled Excellent help and advice
Rated 5 stars out of 5
by Sarah Beeton - Posted on 11 April 2025
The GP was very thorough and explained everything very well. He made a referral for an urgent blood test and hospital appointment.
Visited April 2025
Review titled St Johns House Surgery
Replied on 04 June 2025
Dear Sarah Beeton, Thank you for taking the time to leave us a positive review. We will ensure that your comments are passed onto the whole team. Thank you again for taking the time to leave us a review. Best wishes, St Johns House Medical Centre
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Review titled Great pharmacist service
Rated 5 stars out of 5
by Tara Giles - Posted on 04 April 2025
Pharmacist reviewed my medication, listened to my concerns, was very friendly, knowledgeable and helpful in her response explaining what I need to change to benefit and prepare me for my up and coming operation. She has since called me back twice in the last fortnight to see how I am getting on. Going above and beyond to help me and make sure I am coping. I am very happy with the service I received. Thank you
Visited April 2025
Review titled St Johns House Surgery
Replied on 04 June 2025
Dear Tara Giles, Thank you for your review. We will ensure that your comments are passed onto the pharmacist at the practice and the rest of the team. Thank you again for taking the time to leave us a review. Best wishes, St Johns House Medical Centre
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Review titled Great nurse
Rated 4 stars out of 5
by Anonymous - Posted on 25 March 2025
I met with an informative nurse who listened to me and explained everything fully. She completed the tests efficiently and fully explained the results. Also the appointment was on time and no rushing to get me through. A lovely experience!
Visited March 2025
Review titled St Johns House Surgery
Replied on 04 June 2025
Dear Patient, Thank you for your review. It is great to receive positive feedback regarding patient experiences with our team. We will ensure that your comments are passed onto the whole team at SJHMC. Thank you again for taking the time to leave us a review. Best wishes, St Johns House Medical Centre
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Review titled Great service
Rated 5 stars out of 5
by Nicola Michaela - Posted on 09 March 2025
I was really impressed with how she spoke and her understanding. She made me feel better just by talking to me and listening.
Visited March 2025
Review titled St Johns House Surgery
Replied on 04 June 2025
Dear Ms Michaela, Thank you for taking the time to leave us a positive review. We are always glad to hear that patients have received a positive impact from our service. Best wishes, St Johns House Medical Centre
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Review titled Great Dr's with experience
Rated 5 stars out of 5
by Sarahj - Posted on 25 February 2025
I've been using the practice for many years and have had to use the practice a lot within the last year due to my battle with depression. I have to say that the various Dr's I have had have been amazing and knowledgeable. I've never had a problem with getting a appointment. I do use the NHS app to send a message and they always get back to me in a timely manner. When I had bells palsy last year they sorted out and appointment with 2 hours and the medication I needed. I have always had amazing service here and thank god we have the NHS.
Visited February 2025
Review titled St Johns House Surgery
Replied on 04 June 2025
Dear Sarahj, Thank you for taking the time to leave us a positive review. We will ensure that your comments are passed onto the whole team, and are glad you received such a positive experience. Thank you again for taking the time to leave us a review. Best wishes, St Johns House Medical Centre
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Review titled Excellent practice
Rated 5 stars out of 5
by Anonymous - Posted on 05 February 2025
My appointment was part of ongoing monitoring of my condition. It was initiated by the practice so no need for me to remember or make any calls. I was seen within minutes of arrival and given a thorough review including answering my queries by a thoroughly efficient, personable nurse practitioner. Reception staff were also extremely helpful when asked for technical advice about the nhs app.
Visited February 2025
Review titled St Johns House Surgery
Replied on 04 June 2025
Dear Patient, Thank you so much for your review, we are pleased with the progress of our annual recall systems and the ease these provide to patients for booking their required appointments. It is always lovely to receive positive feedback. We will ensure that your comments are passed onto the whole team at SJHMC. Thank you again for taking the time to leave us a review. Best wishes, St Johns House Medical Centre
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Review titled Its ok
Rated 3 stars out of 5
by Anonymous - Posted on 04 March 2025
Had good and bad experiences but they promised me a scan they never booked it for me, also with sicknote they promised me they send it and they didn't for 6 days i then lost my job because off it. There commucation is bad aswell
Visited February 2025
Review titled St Johns House Surgery
Replied on 04 June 2025
Dear Patient, We are sorry to hear you had these experiences. If you wish to discuss this in more detail and allow us to undertake a full investigation into why this has happened, please do not hesitate to contact us via our surgery email address, hwicb.stjohnshousesurgery@nhs.net. All complaints are reviewed thoroughly to see how we can improve the service that we provide to our patients. Best wishes, St Johns House Medical Centre
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Review titled Great practice
Rated 5 stars out of 5
by Severine - Posted on 25 December 2024
For my personal case , they all are very good and the doctor takes time to listen and they are very professional. I recommend them.
Visited December 2024
Review titled St Johns House Surgery
Replied on 04 June 2025
Dear Severine, Thank you so much for your recommendation and five star review! We will ensure that your comments are also passed onto the whole team at SJHMC. Thank you! Best wishes, St Johns House Medical Centre