St Helens Road Practice
Garnet Fold Practice, 374-376 St. Helens Road, Bolton, Lancashire, BL3 3RRContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Seriously Why?
Rated 4 stars out of 5
by Anonymous - Posted on 18 February 2025
Firstly, I can’t fault the staff working here, all are nice and helpful, but seriously the system is designed to just annoy patients. Fill out a consultation to review a medication and have it increased. End up speaking to a GP not working for the surgery who doesn’t know me or my history but insists on asking pointless questions. Then declares I will increase the medication and send a prescription to the pharmacy, but I can’t amend it on your repeat prescription you need to speak to your own GP practice, which means I then have to fill in another annoying long-winded form again, to which I don’t have the time nor patience to read the questions so tick anything just to get to the end of the form. Whoever designed these pointless forms didn’t think of those with disabilities, sensory issues or the elderly. There is absolutely no need for these forms to be so long!
Visited February 2025
St Helens Road Practice has not yet replied.
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Review titled receptionists is rude
Rated 1 star out of 5
by Danny - Posted on 15 April 2024
Receptionist interrupted me when explaining and try to manipulate conversation without hearing the full story which ended up with them being wrong and changing their answer which if they let me speak in the first place wouldn't have caused undue stress and got to the point quicker. They shouldn't assume they know the answers before you have finished explaining. Same story each time, also notice how they don't let you write a real review and get you to change it so many times.
Visited April 2024
St Helens Road Practice has not yet replied.