Reviews

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1. Review titled Seems to be overwhelmed

   ★★★

   Rated 3 stars out of 5

   by Anonymous - Posted on 19 June 2023

   Every routine has to be requested. Always a push to see the GP but offered phone call instead. Friendly when you are given appointment but again one has to be determined. Time between say an optician's request for a specialist appointment along with hospital prescriptions seem to take too long to expedite.

   Visited March 2023

   Report as unsuitable

   Review titled Springfield Surgery

   Replied on 20 June 2023

   Dear patient, thank you for taking the time to leave this review. We appreciate your feedback as this gives us the opportunity to try and improve our service. We offer phone calls, where appropriate, as it is often a quicker method of talking to a GP rather than waiting for a face to face appointment. Please do make yourself know to the Practice Manager when you next visit the surgery as we would like to learn further from your experience. Gerry Flashman Practice Manager

   Report as unsuitable

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