Springbank Surgery - Ratings and reviews
Reviews
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Review titled Great Practice
Rated 5 stars out of 5
by Rachel Trewhitt - Posted on 22 April 2024
Made to feel very welcome. Absolutely no hassle ordering medication and receptionist was lovely. Many thanks
Visited April 2024
Review titled Springbank Surgery
Replied on 22 April 2024
Good afternoon Mrs Trewhitt, Thank you so much for taking the time to offer such lovely feedback about the service received and our team. I will certainly pass on the feedback to the reception team. Best wishes, Danny Young Practice Manager
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Review titled Incredible Service
Rated 5 stars out of 5
by Susan Kathleen Tomlinson - Posted on 02 April 2024
Having recently joined this practice, I am very grateful for the incredible service given by the Doctor and Staff. The response is almost instant, helpful, useful and kind. To be e-mailed at 10 pm and within an hour of a call with all the information you require, or be able to get an appointment appointment without a problem, and in such a caring way, is amazing. Thank you.
Visited April 2024
Review titled Springbank Surgery
Replied on 02 April 2024
Dear Mrs Tomlinson, Thank you for taking the time to send such lovely feedback. I will be sure to share it with the wider team, who will be delighted to hear that your first impressions have been so positive. We do work hard to deliver a high level of care and service, so it is always lovely to receive feedback such as yours. I hope we can continue to meet and exceed your expectations in future. Thanks again, Danny Young Practice Manager
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Review titled Superb Dr
Rated 5 stars out of 5
by J Pearson - Posted on 20 November 2023
Dr was very thorough, explained things clearly. Very helpful and polite. He was very considerate with my examination and fully explained everything
Visited November 2023
Review titled Springbank Surgery
Replied on 21 November 2023
Thank you so much for such lovely feedback for our Doctor. I will certainly share your feedback. Danny Practice Manager
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Review titled New to the practice
Rated 5 stars out of 5
by Emily Mantle - Posted on 10 November 2023
After recently moving to Green Hammerton, I couldn’t be happier with the way the reception staff and GP were towards me. I felt listened to and not rushed. The receptionist staff were polite and very helpful. So impressed.
Visited November 2023
Review titled Springbank Surgery
Replied on 13 November 2023
Hi Emily, Thanks so much for taking the time to feedback about your experience since joining our Practice. I will be sure to share the positive feedback with our teams, who all work very hard to create a positive patient experience. Thanks again, Danny Practice Manager
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Review titled Wonderful, calm and caring
Rated 5 stars out of 5
by Anonymous - Posted on 22 June 2022
Excellent GP. Holistic care. I feel very well looked after. Highly recommend to any local patient. Accessible appointments in a good timeframe. Staff are helpful and friendly.
Visited June 2022
Review titled Springbank Surgery
Replied on 02 April 2024
Thank you for such positive feedback. I hope that we continue to deliver such a high level of service. Danny Young Practice Manager.