Speldhurst & Greggswood Medical Group - Ratings and reviews
Reviews
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Review titled Can't get an appointment trying more than a week
Rated 1 star out of 5
by Anonymous - Posted on 04 March 2024
After 30 -40 minutes online they say morning appointments are full and have to call again. Really disturbing as I am online on phone every morning and afternoon for a week. I am not sure how the triage happens.
Visited March 2024
Speldhurst & Greggswood Medical Group has not yet replied.
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Review titled Hit & Miss
Rated 2 stars out of 5
by Anonymous - Posted on 20 October 2023
The hit and miss refers to the clinical and admin staff. Hit - I had an emergency last year and the receptionist was so caring and compassionate. Miss - Same emergency situation - follow up treatment - the GP was totally uninvolved and couldn't get rid of me quick enough. This was my first contact in 9 months. Miss - Yesterday, I rang to book an appointment related to above, recurring problem, which is now recurring more frequently. I wasn't bothered how long I had to wait, just wanted to discuss what I should be doing, I wasn't given any real advice at the original appointment, I couldn't book an appointment with the doctor I wanted to see (kind and caring) at all. I dread ringing and speaking to them or even going in to the surgery. I wonder why they are accepting new patients when it is difficult to get through and get an appointment as an existing patient. Today I've been looking at switching surgeries.
Visited October 2023
Speldhurst & Greggswood Medical Group has not yet replied.