Reviews

Displaying 1 to 1 of 1

1. Review titled No appointments

   ★★

   Rated 2 stars out of 5

   by Adam Walker - Posted on 08 December 2023

   I called the surgery today regarding a lump in my throat and having difficulty swallowing, I asked if I could book an appointment and the receptionist said they don’t pre-book appointments. You have to phone on Monday at 8 o’clock for an on the day appointment only, As someone who works full-time, I don’t have the time to be able to do this. I am extremely disappointed as this may be a matter of urgency, I am struggling to breathe and swallow and can feel pressure in my throat

   Visited December 2023

   Report as unsuitable

   Review titled Southview Park Surgery

   Replied on 18 January 2024

   Dear Mr Walker - Please accept our apologies for the delay in responding due to you review being posted on a defunct profile page and your comments have only just been brought to my attention - We are very sorry for the frustration experienced when trying to book an appointment - please be advised that, in future, you can contact the surgery through Econsult on the Practice website: https://www.langdonhillsmedicalcentre.nhs.uk. The Practice will then call you within the specified time with a mutually convenient appointment to see a clinician. We hope this will help you in the future when making contact with the Practice. Practice Manager

   Report as unsuitable

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