Shirland Medical
Queens Park Health Centre, Dart Street, London, W10 4LDContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great nurses and physicians
Rated 5 stars out of 5
by Alina - Posted on 02 May 2025
I have had excellent service from Shirland Medical in my four years since being with this practice. The physicians take the time to listen to you and I never feel rushed. The nurse I have had on two occasions was excellent, very competent, which really influenced my patient experience, as she made two procedures which I was nervous about, and which can be difficult with someone less competent at their job, as quick and painless as possible. So thank you to the staff at Shirland Medical. (There are sometimes long wait times to be seen once you are in the practice, and on the phone lines, but I think this is an issue everywhere with the system and not exclusive to Shirland Medical). So thank you to the team for your competence and professionalism!
Visited May 2025
Shirland Medical has not yet replied.
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Review titled Great Nurse
Rated 5 stars out of 5
by Anonymous - Posted on 13 February 2025
I had my first ECG, and the nurse could not have been better. She talked me through the test and ensured the room was really warm due to having to undress. The nurse went out of her way to ensure I was okay and went to the effort of giving me additional blood tests, which I was not booked in for, to avoid the necessity of me having to come in for another appointment. Great service, great nurse.
Visited February 2025
Shirland Medical has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Wayne - Posted on 16 November 2024
I am so grateful that my Dr always takes the time and never rushes me as he explains things to me because I am dyslexic and struggle to understand things. The reception staff are very accommodating with my dyslexia when it comes to getting my prescriptions after my sister in Australia has had difficulty doing it on line for me.
Visited November 2024
Review titled Shirland Medical
Replied on 18 November 2024
Dear Wayne Thank you for taking the time to leave your feedback. We appreciate your kind comments and will pass them onto the team. Shirland Medical
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Review titled Wonderful and excellent service
Rated 5 stars out of 5
by Anonymous - Posted on 23 April 2024
My GP that attended to me this morning 23/04/2024 was so kind, gentle a good listener. The Nurse that did my blood test this morning 23/4/2024 was so professional gentle kind and caring.
Visited April 2024
Review titled Shirland Medical
Replied on 20 August 2024
Dear Patient Thank you for your kind feedback regarding the GP and nurse that you saw for this appointment. We will pass on this feedback onto them at our next team meeting. Kind regards Practice Management Team
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Review titled Brilliant GP surgery
Rated 5 stars out of 5
by Anonymous - Posted on 11 February 2024
I have been registered with Shirland medical since August 21. I have a number of medical issues and need regular support from the surgery. This is one of the best practices I have ever had. In fact I have recommended this surgery to a friend who lives local and struggles with her GP. The reception staff address me by my first name and remember me even though they deal with many different patients. The surgery uses technical/ computer equipment really well, like text messages for updates and the online portal where I can book appointments and order repeat prescription. They have a pharmacist at the surgery who deals with repeat prescriptions very quickly. I see the same GP at each appointment which really helps with my anxiety at appointments. When problems arise they are dealt with very quickly. The surgery does blood tests and ECGs (from experience I know this isn't the case for all GP surgeries). Test results come back very quickly. All the staff I have come in contact with (reception, nurses, health care assistants, GPs, pharmacists) have shown me empathy and compassion and professionalism. I'm very grateful to all the staff at the surgery for doing their jobs so well during an extremely difficult time for the NHS due to lack of resources. Many thanks to everyone!
Visited January 2024
Review titled Shirland Medical
Replied on 20 August 2024
Dear Patient Thank you very much for your kind feedback regarding our services and staff. We will pass this feedback onto all the members of staff you have mentioned at our next team meeting. Kind regards Practice Management Team
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Review titled Fantastic Drs Practice
Rated 5 stars out of 5
by Anthony Mahoney - Posted on 09 November 2023
Lovely Doctors surgery with fantastic doctors and nurses. Never a long wait for appointments and always helpful when you call. Highly recommended!
Visited September 2023
Review titled Shirland Medical
Replied on 12 November 2023
Dear Anthony, Thank you for taking the time to write a review about your experience of the staff and our services. Your kind words are very much appreciated by all the team.