Sherburn Group Practice
Beech Grove, Sherburn in Elmet, Leeds, West Yorkshire, LS25 6EDContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Excellent care
Rated 5 stars out of 5
by Caroline L - Posted on 24 May 2024
I’ve needed reviews, blood tests and GP appointment in the last 6 months. Reception staff have been pleasant and helpful. Queries re ordered repeat prescriptions not received by the Pharmacy have been resolved quickly. GP care has been excellent. It is a new way of working submitting forms for GP triage to obtain an appointment but the request was quickly met with a same day appointment for which I was grateful. At the end of 2023 I needed a routine appointment - yes there was a 2-3 week wait but this was standard pre Covid and not an issue. The Practice staff work very hard to meet the increased demands on the NHS and I thank them for their excellent care.
Visited May 2024
Review titled Sherburn Group Practice
Replied on 24 May 2024
Dear Caroline, thank you for your feedback on our service. The GP triage system has been very successful in ensuring that patients with the greatest need are seen first. As you say, a 2-3 week wait for a routine appointment is to be expected when the practice is prioritising urgent care demands. Julie Lund, Practice Manager
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Review titled Excellent reception staff
Rated 5 stars out of 5
by Kim bynoe - Posted on 06 September 2023
I have had to ring twice in 2 days. The staff have been kind, friendly and efficient. I couldn’t have asked for better service. Thank you in these challenging times.
Visited August 2023
Sherburn Group Practice has not yet replied.