Sheet Street Surgery
21 Sheet Street, Windsor, Berkshire, SL4 1BZContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Lovely friendly praciice
Rated 4 stars out of 5
by Mary Bastow - Posted on 11 June 2025
The receptionist was very helpful yesterday and the Dr called me this morning to discuss medication. My questions were answered satisfactorily.
Visited June 2025
Review titled Sheet Street Surgery
Replied on 16 June 2025
Dear Mary thank you for passing your comments on. We are very happy that your enquiry was answered satisfactorily by one of our doctors and that the receptionist was helpful. I will let the team know this and that you described us as a lovely friendly practice. Kind regards Katy Spicer Operations Manager
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Review titled Compassionate care
Rated 5 stars out of 5
by Pat Morrish - Posted on 11 June 2025
A prompt response to urgent matters gives confidence that I am getting the best advice. I was phoned promptly this morning and give the information I needed from the doctor.
Visited June 2025
Review titled Sheet Street Surgery
Replied on 16 June 2025
Dear Pat, thank you for taking the time to write us a review. We are pleased that you feel confident about our service. I will certainly pass your message to our team and they will be please to hear this. Best wishes Katy Spicer Operations Manager
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Review titled Always great service
Rated 5 stars out of 5
by Martin Harrold - Posted on 20 May 2025
Having unfortunately had to use the surgery more often than we would have liked over the last couple of years, our family young and old have been treated with courtesy, respect and more importantly had great service from all staff. I inadvertently found out I had a heart problem which was dealt with and continues to be dealt with promptly and professionally
Visited May 2025
Review titled Sheet Street Surgery
Replied on 21 May 2025
Thank you Mr Harrold for taking the time to review Sheet Street surgery. I am delighted to hear that you feel you have been treated with courtesy and respect and have received a great service. I will certainly pass your comments to our team. We wish you and your family well. Kind regards Katy Spicer Operations Manager
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Review titled Great practice
Rated 5 stars out of 5
by Leela Bassi - Posted on 17 January 2025
I had the pleasure of seeing the nurse again on Wednesday morning. As always, she was incredibly knowledgeable and went above and beyond her call of duty. She made me feel like a real human being, taking the time to actively listen and show genuine empathy. She was extremely supportive, patient, and provided me with a wealth of information. She had two medical students with her, and I couldn’t think of a better role model for them. Her dedication and professionalism are truly outstanding.
Visited January 2025
Review titled Sheet Street Surgery
Replied on 21 January 2025
Dear Leela Thank you for your kind comments regarding our nurse. We are pleased that you felt our nurse went above and beyond at your consultation, which made you feel supported and listened to. We will of course pass this feedback to the nurse concerned and the wider team. Best wishes Katy Spicer Operations Manager
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Review titled Fantastic service
Rated 5 stars out of 5
by Byshan - Posted on 15 August 2024
My GP, nurse and reception team have been fantastic. NHS is very problematic and annoying lately. But everyone I have seen at Sheet Street have been very quick and efficient. They rushed thing for me and stood up for me. Fantastic! Nothing but positive things to say! Thank you to the surgery!
Visited August 2024
Review titled Sheet Street Surgery
Replied on 18 August 2024
Dear Byshan Thank you for taking the time to write this review. We are so pleased to hear your recent experience has been fantastic with a quick and efficient service. I will certainly share your kind comments with the team. Best wishes Stacey Brierley Operations Manager
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Review titled Good efficient surgery
Rated 5 stars out of 5
by DJ Hutcheson - Posted on 17 July 2024
I very efficient straight to the point diagnosed my problem and dealt with it straight away, After explaining the procedure in great detail, So I felt reassured and comforted by his professionalism and knowledge. I felt totally at ease throughout the whole experience.
Visited July 2024
Review titled Sheet Street Surgery
Replied on 22 July 2024
Dear DJ Hutcheson Thank you for taking the time to review your experience with the surgery. We are please to hear you felt reassured and comforted during your visit, I will be sure to pass on this feedback. Many thanks Miranda Lismer Practice Business Manager
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Review titled Appointment with nurse
Rated 5 stars out of 5
by Anonymous - Posted on 12 August 2024
A very friendly and professional nurse who gave me a thorough examination. She also gave me further advice with a text message soon after my appointment.
Visited July 2024
Review titled Sheet Street Surgery
Replied on 13 August 2024
Dear Patient, Thank you for taking the time to write to us regarding your recent experience with Sheet Street surgery. We were very glad to assist you and I will pass your kind comments to our nursing team. Many Thanks Miranda Lismer Practice Business Manager
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Review titled Great Practice for Asthma
Rated 5 stars out of 5
by Anonymous - Posted on 10 August 2024
The practice has been the great for my asthma. I have annual asthma reviews which I haven’t been offered at other practices. The nurse was very knowledgable and took the time to explain things in detail. I learnt more from my most recent appointment than I have in the 20+ years I’ve had asthma.
Visited July 2024
Review titled Sheet Street Surgery
Replied on 13 August 2024
Dear Patient Thank you for taking the time to write this review. We are really pleased to hear that our Asthma reviews have been helpful and informative, and that our nurses were able to give you answers to all your questions. I will certainly pass your kind comments onto the team. Best wishes Miranda Lismer Practice Business Manager
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Review titled Superb Practice
Rated 5 stars out of 5
by Emma and John Bruce - Posted on 16 July 2024
Our most recent health emergency was supported once again by a Doctor at our surgery,who took excellent immediate action that ensured the necessary care was received at A and E. My husbands ongoing health issues are promptly and sensitively handled, by the whole team. This provides huge reassurance at a time when a patient needs it most thereby minimising anxiety at what can often be a very stressful time for the patient and their family. The staff at the practice, from the receptionists through to the nurses and doctors have a sensitive caring manner. We are extremely grateful for the excellent care we have received over the years.
Visited July 2024
Review titled Sheet Street Surgery
Replied on 22 July 2024
Dear Emma and John, Thank you for taking the time to write to us regarding your recent experience with Sheet Street surgery. We were very glad to assist you and I will pass your kind comments to our team, they will be delighted hear this. We wish you and your husband well. Many thanks Miranda Lismer Practice Business Manager
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Review titled Doctors appointments
Rated 5 stars out of 5
by Alasdair - Posted on 09 July 2024
Recently had a Doctors appointment and treatment and I am very satisfied. I was seen on time and the doctor was both polite and efficient.
Visited July 2024
Review titled Sheet Street Surgery
Replied on 09 July 2024
Dear Alasdair Thank you for such a positive review. I am pleased to hear that we were able to assist you in a timely manner. I will certainly pass your comments on to the team. Many thanks Stacey Brierley Practice Operations Manager