Shanti Medical Centre
160 St. Helens Road, Bolton, Lancashire, BL3 3PHContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Excerllent practice
Rated 5 stars out of 5
by Mrs Vida E Biney - Posted on 01 May 2025
Their patient staff relationship is very cordinal The Dr i sew today help me to get the medicarion i needed. He was also much concen about my referal to the appropriate team.
Visited May 2025
Shanti Medical Centre has not yet replied.
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Review titled Absolutely brilliant
Rated 5 stars out of 5
by Kristina - Posted on 01 May 2025
Moved to this surgery after my previous doctor was not listening to what was wrong with me. I can’t believe I left it so long to change as the staff here are absolutely amazing and actually listen to my concerns and act accordingly. I would recommend this surgery.
Visited May 2025
Shanti Medical Centre has not yet replied.
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Review titled Genuine care and support
Rated 4 stars out of 5
by Anonymous - Posted on 08 April 2025
I had a very bad experience with the GP I saw today and felt extremely disheartened by his approach, demeanour and reluctance to offer help or support of any kind. I’m not use to this kind of service and I have been under mental Health for a long period of time. At a time when I needed support and help I felt neglected, the GP was inattentive, did not give me eye contact throughout the appointment and was completely un empathetic and cold. I left extremely upset and asked to speak a member of the team at reception. The lady sat me down in a private room and offered a kind hearted ear and listened to my worries and concerns. This put me at ease and I strongly believe if there were many people who showed kindness the way this member of staff did then it would certainly make a lot of these service easier to deal with for people with mental health issues.
Visited April 2025
Review titled Shanti Medical Centre
Replied on 11 April 2025
Dear Patient Thank you for your positive feedback regarding your care from the Receptionist. A manager came to speak with you also. The surgery endeavours to provide the best possible standard of care to all our patients and we will continue with regular monitoring and review to enable us to constantly improve the services we offer. Many Thanks Jo Hill Practice Manager
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Review titled It’s a great service
Rated 5 stars out of 5
by Anonymous - Posted on 09 April 2025
I was in the go and accident happened in the gp . They suddenly booked an appointment for my baby and Emergency services good
Visited April 2025
Review titled Shanti Medical Centre
Replied on 11 April 2025
Dear Patient Thank you so much for taking the time to leave this review! I will be sure to pass your kind words on to the rest of the practice staff! Many thanks Jo Hill Practice Manager Shanti Medical Centre
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Review titled Not bad practice
Rated 4 stars out of 5
by Anonymous - Posted on 03 April 2025
I got a appointment when l went to the doctor's but l could not book on line but I can understand why l have to go in because there was a lot of people waiting to see the doctor
Visited April 2025
Review titled Shanti Medical Centre
Replied on 11 April 2025
Dear Patient, Thank you so much for taking the time to leave this review. The surgery has a number of available appointments with various clinicians that can be booked online. The surgery endeavours to provide the best possible standard of care to all our patients and we will continue with regular monitoring and review to enable us to constantly improve the services we offer. May we take this opportunity of thanking you again for bringing your concerns to our attention and may we assure you of our continued service to you at all times. Many Thanks Jo Hill Practice Manager
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Review titled Great Surgery
Rated 5 stars out of 5
by Sanah - Posted on 15 April 2025
Got seen on the exact time of my appointment, the clinician was very professional and did an amazing job in making Me relaxed during my blood test
Visited April 2025
Review titled Shanti Medical Centre
Replied on 22 April 2025
Dear Sanah Thank you so much for taking the time to leave this review! I will be sure to pass your kind words on to the rest of the practice staff! Kind Regards Jo Hill Practice Manager Shanti Medical Centre
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Review titled Great practice
Rated 5 stars out of 5
by Michelle Horner - Posted on 24 April 2025
I was very happy with the outcome I had with the doctor very efficiently and thoroughly the examination the Dr was very friendly and explained everything what had to be done and made me at ease excellent Dr was very pleased with her.reception staff was very good talked me through what I had to do thank you to the Dr and reception staff.
Visited April 2025
Review titled Shanti Medical Centre
Replied on 28 April 2025
Dear Michelle Thank you for your positive review on NHS Choices. I will be sure to discuss with the wider team. If you would like to discuss further please do not hesitate in contacting me at the practice. Kind regards Jo Hill Practice Manager Shanti Medical Centre
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Review titled Service
Rated 4 stars out of 5
by Khadija Bhaiyat - Posted on 08 April 2025
The GP we saw today was very polite & professional. He did a thorough assessment & gave a good diagnosis.
Visited April 2025
Review titled Shanti Medical Centre
Replied on 11 April 2025
Hi Khadija, Thank you so much for taking the time to leave this review! I will be sure to pass your kind words on to the rest of the practice staff! Many Thanks Jo Hill Practice Manager Shanti Medical Centre
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Review titled Good practice
Rated 5 stars out of 5
by Anonymous - Posted on 01 April 2025
Was seen to politely and query was resolved am happy and would recommend this practice for anyone who wants a doctor
Visited April 2025
Review titled Shanti Medical Centre
Replied on 01 April 2025
Dear Patient, Thank you so much for taking the time to leave this review! I will be sure to pass your review to the rest of the practice staff! Kind Regards Jo Practice Manager Shanti Medical Centre
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 15 April 2025
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Visited April 2025
Review titled Shanti Medical Centre
Replied on 22 April 2025
Dear Patient Dear Patient Thank you so much for taking the time to leave us 5 stars! Kind Regards Jo Hill Practice Manager Shanti Medical Centre