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Sedlescombe House - Ratings and reviews

Reviews

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  1. Review titled Great GP, awful and rude receptionists

    Rated 1 star out of 5

    by Sara Baldock-apps - Posted on 15 March 2023

    I have been a patient at this surgery for over 30 years. The GP is great and always very understanding and helpful. Unfortunately the reception team let this surgery down massively, they are incredibly rude, unhelpful and unkind. Trying to get an appointment here is like trying to get blood from a stone! They are so unhelpful on the phone and just say to call at 830am, I have tried calling at this time for many days in a row and can never get through, by the time I get through I have missed all of the appointments. The way I see it is that they are refusing me any medical care because they are not helping me to book an appointment, they say that there is nothing they can do. Avoid this surgery at all costs.

    Visited March 2023

    Report as unsuitable

    Sedlescombe House has not yet replied.