Saffron Health Partnership
Biggleswade Health Centre, Saffron Road, Biggleswade, Bedfordshire, SG18 8DJContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled appauling service
Rated 1 star out of 5
by Anonymous - Posted on 21 February 2024
Monday this week, tried to book an appointment with a GP, Wednesday still heard nothing, spent 45 minutes trying to phone the practice, to be told I would be contacted in three + days. Last year I tried to see a GP, both occasions I was diverted to a nurse, and told it was nothing to worry about. Third occasion when I finally saw a doctor, and I was seriously worried, I was referred and discovered I had cancer. This practice seriously need to gert their act together, and start putting the patients first. !!!
Visited February 2024
Saffron Health Partnership has not yet replied.
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Review titled Good experience
Rated 4 stars out of 5
by Anonymous - Posted on 01 February 2024
Had to attend the Biggleswade practice today, automatic booking system, directed to correct waiting room, went in on time, blood taken quickly, friendly staff, in and out in a few mins. The system worked today.
Visited February 2024
Saffron Health Partnership has not yet replied.
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Review titled It just gets worse!
Rated 1 star out of 5
by Anonymous - Posted on 27 February 2024
This practice has been almost impossible to get seen at for years, but with the new online system, it appears it's gotten even worse. I've waited over three hours after filling in the form in the Klinik system to be told to phone 111 for a changed skin lesion that meets the criteria for an urgent check. No doubt after phoning 111 I will be told to contact the GP. It can feel as if patients are just being sent around in circles trying to get help with genuine helath issues.
Visited February 2024
Saffron Health Partnership has not yet replied.
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Review titled Oversubscribed & Understaffed. A very poor service
Rated 1 star out of 5
by Steve - Posted on 26 January 2024
Have tried to see a GP since condition started last year. Informed no appointsment available to book and must phone in at 8.00am to join queue with message of over 20 callers ahead of you to try and get an emergency appoinment. So far, have seen a paramedic and prescribed a remedy to try for two weeks, then a nurse that arranged a prescription of antibiotics for a week with instruction that if no Improvment get appointment to see GP. Once again, phoned at 8.00am and after waiting over 90 minutes was told practice was short staffed with no emergency or bookable appointments available and to contact 111 or go to a walk in centre.
Visited January 2024
Saffron Health Partnership has not yet replied.
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Review titled Supplying wrong information to over 60 patients
Rated 1 star out of 5
by Jack - Posted on 04 October 2023
Saffron Health Partnership have posted this statement below on their website: The NHS is not accepting booking as yet for over 60s ..It is misleading and attempts to direct patients elsewhere which they do not deserve, Covid Vaccinations: Patients aged 60 and over We have been made aware that the national COVID vaccination booking system is now accepting bookings for anyone 60 years of age and over. Go to [they then supply NHS website]. Patients do not need to wait for a letter they can simply book using their NHS number and Date of birth.
Visited September 2023
Saffron Health Partnership has not yet replied.