Royal Crescent Surgery - Ratings and reviews
Reviews
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Review titled Wonderful as always!
Rated 5 stars out of 5
by J.A - Posted on 24 March 2024
I recently used the E-Consult for 2 of my children and as always a quick and fantastic response from our family Doctor. Prescriptions sent straight to our local Chemist. Couldn't ask for more. Me feel incredibly lucky to have him as our Doctor.
Visited March 2024
Royal Crescent Surgery has not yet replied.
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Review titled Wonderful Doctor
Rated 4 stars out of 5
by Gemma - Posted on 19 December 2023
The Doctor I saw on the 19/12/23 has restored my faith in the NHS. I could not have wished for a more pleasant experience. He had a wonderful bedside manner which seems hard to come by these days and makes the world of difference. I felt he genuinely cared about getting to the route cause of the problems I've been experiencing and I left feeling relieved and valued as a patient. He was extremely thorough in his examination and spent time to ask me all relevant questions relating to my issues. I had bloods taken and an ECG the same day. The stand out level of care was that he actually listened to me, which I think made the biggest difference and is unfortunately missing when you talk to a number of health care professionals. He would be a credit to any practice and I really hope the future of General Practitioners is shaped to look just like him. Thank you, your kindness and passion for the job you trained so hard for, shined through in abundance. Congratulations on being an outstanding Doctor.
Visited December 2023
Royal Crescent Surgery has not yet replied.
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Review titled Great service
Rated 5 stars out of 5
by Susan van der Pas - Posted on 01 September 2023
Today my pharmacy failed to fill an important prescription - I’m going abroad and would run out. Spent a hour trying to get through to any pharmacy - no replies. Phoned the surgery who referred me to prescribing team. They rang back in 30 mins - late on a Friday afternoon, and had found a pharmacy stocking my meds so I was able to fulfil it today. Top marks for efficiency and saving me a lot of stress. Thank you
Visited August 2023
Royal Crescent Surgery has not yet replied.
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Review titled Excellent experience
Rated 5 stars out of 5
by Val Warren - Posted on 26 June 2023
I phoned the surgery mid morning. The receptionist was very helpful and said my GP would ring later that morning. A detailed consultation took place facilitated by a photograph which was easy to send. An electronic prescription was issued immediately. The whole process was speedy and efficient.
Visited June 2023
Royal Crescent Surgery has not yet replied.
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Review titled Great Service
Rated 5 stars out of 5
by Rod Harper - Posted on 28 March 2024
Got transferred from the old Abbotsbury Road surgery to here and this one is excellent. Never had a problem and easy to reach. My heart and sleeping were dealt with.
Visited March 2023
Royal Crescent Surgery has not yet replied.
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Review titled Econsult
Rated 5 stars out of 5
by George joseph - Posted on 04 March 2023
You guys have been great.everyone of you all.wish I can say about the e-consult .why dnt there be a tag just to contact the gp rather than going through all the pull down menus??if I need to Contact the gp enquiring regarding an existing condition,most times I get lost or forget how to do it. it’s not very often I need to contact a gp,but wen I do,with a simple click I should be able to. it can be only me having the same issue. I Do apologise.I’m not a tech savvy. thanks again guys for all your wonderful help.I’m alive today just because of the great work all the doctors and others do taking care of me.
Visited February 2023
Royal Crescent Surgery has not yet replied.
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Review titled Great practice, brilliant nurses
Rated 5 stars out of 5
by Anonymous - Posted on 16 March 2023
No problems, but, I have searched your website and cannot find a method on how to book an appointment with a nurse for an injection
Visited February 2023
Royal Crescent Surgery has not yet replied.
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Review titled How a practice should be.
Rated 5 stars out of 5
by Linda - Posted on 04 March 2023
My GP listened, showed compassion & understanding. She took her time & looked at me throughout and not at her screen. I felt extremely comfortable talking to her & explaining in detail my issues. This has been the case with all the GP’s I have had in the past as well. It’s an excellent surgery, not just the GP’s but the nurses, reception staff and practice staff as a whole.
Visited February 2023
Royal Crescent Surgery has not yet replied.
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Review titled Friendly and responsive to patient needs
Rated 5 stars out of 5
by Anonymous - Posted on 02 March 2023
I’ve been at this practice for 3 years. Throughout this time they have been amazing. I feel they responded well to COVID providing alternative ways for consultation and retaining them so that individuals, like myself, who have a varied work pattern can raise enquiries or issues easily. Response times are great. My own doctor is amazing. He has worked with me to manage/treat my issues in a compassionate manner. Reception staff and nurses are friendly and make me feel at ease. Good all round practice
Visited January 2023
Royal Crescent Surgery has not yet replied.
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Review titled Fantastic Doctor!!
Rated 5 stars out of 5
by Jess - Posted on 07 September 2022
Did an E-Consult for my son. Our doctor was just brilliant in helping with a referral. Always happy with the care me and my children receive.
Visited September 2022
Royal Crescent Surgery has not yet replied.