Rowden Surgery
Rowden Hill, Chippenham, Wiltshire, SN15 2SBContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Excellent gp care
Rated 5 stars out of 5
by Anonymous - Posted on 08 February 2025
When it was my turn my GP came out into the waiting room to call me through, a small curtesy but much appreciated. She immediately put me at ease and by talking to me and not just typing on her computer keyboard enabled a productive conversation to take place. Her approach meant no time was wasted and I left feeling listened to and with a clear path forward for the issues that have bothered me for several months. Thank you for your caring professionalism.
Visited January 2025
Review titled Rowden Surgery
Replied on 10 February 2025
Dear Patient, Thank you for your comments. These are very much appreciated, and will be fed back to our team. Kind regards, Rowden Surgery.
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Review titled Rowden surgery the best
Rated 5 stars out of 5
by Jacqueline Ingram - Posted on 21 October 2024
Last Monday I had my annual check-up and it occured to me how time had flown since I have been with Rowden surgery. My check-up was conducted in a very pleasant, caring and professional manner.
Visited October 2024
Review titled Rowden Surgery
Replied on 10 February 2025
Thank you for your pleasant comments. These are very much appreciated, and will be fed back to our team. Kind regards, Rowden Surgery.
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Review titled Above and beyond
Rated 5 stars out of 5
by Anonymous - Posted on 17 June 2024
Always manage to get an appointment. My last appointment in particular was dealt with by the most wonderful nurse. She sat and gave me so much information and really made me feel heard. She then called a few days later to follow up and again was so friendly and went above and beyond to help with treatment for my son!
Visited June 2024
Review titled Rowden Surgery
Replied on 21 June 2024
Thank you very much for your 5 star review & kind comments. Your review has been passed onto our staff. Many thanks, Rowden Surgery
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Review titled Great customer service
Rated 4 stars out of 5
by DJB - Posted on 14 March 2024
Due to medication shortages I had exhausted my supply of epilepsy meds and the pharmacy could not fulfil my prescription which had been awaited for 10 days. The receptionist and Duty Dr expedited an alternative prescription which the pharmacy was able to fulfil this afternoon. Many thanks to both of them and the whole Rowden team for great customer service.
Visited March 2024
Review titled Rowden Surgery
Replied on 15 March 2024
Dear Patient, Thank you very much for your kind words, we appreciate the positive feedback. Your comments have been passed onto our staff. Many thanks, Rowden Surgery
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Review titled Gone downhill
Rated 4 stars out of 5
by Anonymous - Posted on 25 July 2024
The GP practice and the doctors themselves I have no quarrel with, however this new way of getting repeat prescriptions is ridiculous. I have been trying for days. I should not have to log into multiple apps. Prescription was finally put through and approved earlier today but no way to pay or arrange delivery. Debating moving GP's.
Visited September 2023
Review titled Rowden Surgery
Replied on 05 August 2024
Thank you for your comments. We can understand your frustration with ordering medication. Unfortunately, we are unable to reduce the amount of methods available to order medication as these applications are provided by the NHS and our medical records system supplier. We have information available on our website to assist with using these prescription ordering services. If you wish to discuss this with us, please get in contact and we would be happy to provide any support you need. Kind regards, Rowden Surgery