Ratings and reviews
Reviews
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Review titled timely response
Rated 5 stars out of 5
by Anonymous - Posted on 18 August 2023
Following an e-consult, the surgery responded within 30 minutes. The prescription was in place within minutes. A totally professional and friendly response as usual.
Visited August 2023
Rosemead Surgery has not yet replied.
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Review titled Absolutely brilliant practice
Rated 5 stars out of 5
by Joanna Ford - Posted on 19 July 2023
So helpful and so efficient. I have never known a practice so good. Fantastic amd I can't recommend them enough
Visited July 2023
Rosemead Surgery has not yet replied.
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Review titled Very good practice
Rated 5 stars out of 5
by Mike OREILLY - Posted on 17 March 2023
Just finished a screening process that’s taken 3 months. The practice has been really friendly and efficient…one GP even stayed on at work after hours to process the hospital appointment. The receptionists go out of their way to help without fail. The practice is a tribute to the NHS - which in turn (in my opinion) has been brilliant. Thank you Rosemead.
Visited March 2023
Rosemead Surgery has not yet replied.
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Review titled Caring, Professional and engaged
Rated 5 stars out of 5
by George Wiechert - Posted on 03 February 2023
I have been using Rosemead Surgery since moving to the area during Covid Lockdown. The doctors and staff have been exemplary in their support ad service. This along with a strong personal engaged approach has always left me with a feeling of "they care". With any issue I have had they have responded quickly and efficiently pretty much on the same day I contacted them. They are proactive in finding solutions to some of my long term issues.
Visited January 2023
Rosemead Surgery has not yet replied.
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Review titled Best Practice in England
Rated 5 stars out of 5
by Gerald Murray - Posted on 28 October 2022
Called surgery at 8, Doctor called me at 8.30 and I got an appointment for 10. Very professional and polite, explaining everything. We are extremely lucky to have such a wonderful surgery staffed by the best. Long may it last. Thank you
Visited October 2022
Rosemead Surgery has not yet replied.
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Review titled So impressed!
Rated 5 stars out of 5
by Anonymous - Posted on 20 October 2022
With all the press reports about the difficulty in contacting a GP, I was initially annoyed at being diverted to econsult. But it was actually so much easier to write down my symptoms than to recite them face to face. But better, within six hours, I had received a phone call back, tests had been arranged, and a prescription made and communicated to the local pharmacy - and all essentially from the comfort of my own home. Particularly in the light of all the adverse press comment about the NHS - I am staggered by how efficient is Rosemead Surgery.
Visited October 2022
Rosemead Surgery has not yet replied.
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Review titled Amazing Practice
Rated 5 stars out of 5
by Anonymous - Posted on 13 October 2022
This surgery is by the far the best I have had. Amazing doctors who listen and care. Lovely to talk to. All appointments, phone consultations or face to face are handled with such care. Reception staff are welcoming, helpful and kind. Thank you to all the staff for your hard work. Could not recommend this surgery enough.
Visited September 2022
Rosemead Surgery has not yet replied.
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Review titled Very good experience
Rated 5 stars out of 5
by Anonymous - Posted on 18 August 2022
Lovely kind professional reception staff - can't recommend them highly enough. The doctor is great - patient centred, warm, kind and follows up patients. Now, also a super physician associate who was thorough and professional, and had a warm manner. A big thank-you. Perfect Surgery.
Visited August 2022
Rosemead Surgery has not yet replied.
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Review titled Brilliant practice with caring staff
Rated 5 stars out of 5
by Rosemary - Posted on 06 May 2022
My experience on this and previous occasions has been absolutely wonderful. I’ve used the eConsult options and have had callbacks within a couple of hours. These have then been followed up with any necessary visits to the surgery etc. The doctors and other staff have been brilliant, caring and efficient. Would highly recommend this practice as they provide exceptional service.
Visited May 2022
Rosemead Surgery has not yet replied.