Ratings and reviews
Reviews
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Review titled Great practice
Rated 5 stars out of 5
by Jackie - Posted on 02 May 2024
Very pleased thank you rang and asked to speak to doctor and doctor rang me back on same day thank you
Visited May 2024
Roman Way Medical Centre has not yet replied.
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Review titled Great Doctor
Rated 5 stars out of 5
by Anonymous - Posted on 03 May 2024
The doctor I always choose to see is a kind, patient and attentive doctor. He actually listens and respects the patient’s feelings and opinions. The ladies at reception are also very reliable, they do what they say they will I have a particularly good experience with them as they have a very sympathetic manner of speaking when I phone in. The nurses who do the tests and flu jabs are also very efficient and friendly. I would highly recommend this surgery based on my interactions with my doctor and the staff.
Visited April 2024
Roman Way Medical Centre has not yet replied.
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Review titled Excellent practice for treatment
Rated 5 stars out of 5
by Anonymous - Posted on 30 April 2024
I homebound /bedboundhave no problems as my doctor arranges my home visits and treatment with ease and comes out to see me and arranges for rapid response services ie blood tests etc injections etc
Visited April 2024
Roman Way Medical Centre has not yet replied.
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Review titled Terrible
Rated 1 star out of 5
by jack - Posted on 04 May 2024
Rude, incompetent and belligerent receptionists tried to do their best to dissuade me from seeing a doctor, despite suffering from a serious infection. The Doctor was great though. 2 out of 10
Visited April 2024
Roman Way Medical Centre has not yet replied.
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Review titled Terrible service
Rated 1 star out of 5
by Anonymous - Posted on 10 March 2024
Missed phone calls with no message, asked to turn up for blood tests without providing the paperwork. Submitted an E-consult and did not hear back after the due date. Impossible to get through by phone, on hold for 30 minutes then the phone line went dead. I’m moving to another practice.
Visited March 2024
Review titled Roman Way Medical Centre
Replied on 29 April 2024
Dear Patient, We are sincerely sorry about this. If you would like to contact us via email on romanwaymedicalcentre@nhs.net we will investigate this matter. Kind regards, Roman Way Medical Centre
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Review titled Great GP
Rated 5 stars out of 5
by Anonymous - Posted on 06 June 2023
They are very good, I've never had an issue. They are attentive and caring if you end up needing their help and support. They will go above and beyond to keep patients satisfied.
Visited May 2023
Review titled Roman Way Medical Centre
Replied on 29 April 2024
Dear Patient, Thank you for your most generous feedback. We will share this with the team. Kind regards, Roman Way Medical Centre