ROBY MEDICAL CENTRE
Nutgrove Villa, Westmorland Road, Huyton, Liverpool, L36 6GAContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Good practice
Rated 5 stars out of 5
by Sheila Pugh - Posted on 18 September 2024
Ladies on reception very helpful and friendly as always. I have never had a problem booking an appointment and my repeat prescription is dealt with promptly.
Visited September 2024
Review titled ROBY MEDICAL CENTRE
Replied on 01 April 2025
Dear Sheila, Thank you so much for taking the time to share your feedback. We’re truly pleased to hear about your positive experience at Roby Medical Centre. Your kind words mean a great deal to our whole team and serve as a great encouragement to us all. At Roby, we are committed to delivering high-quality, patient-centred care, and it’s always rewarding to hear when this is reflected in the experiences of those we support. Feedback like yours helps us to recognise what we’re doing well and continue to build on it. Thank you once again for your comments – they are genuinely appreciated. Kind regards, Erika Howell Managing Partner
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Review titled Friendly practice
Rated 5 stars out of 5
by Jean Tapping - Posted on 26 September 2024
You don't wait too long to get an appointment and very accommodating when it's an urgent appointment. Staff and GPs are very professional and put you at ease. Would not go anywhere else. Well done staff
Visited September 2024
Review titled ROBY MEDICAL CENTRE
Replied on 01 April 2025
Dear Jean, Thank you so much for taking the time to share your feedback. We’re truly pleased to hear about your positive experience at Roby Medical Centre. Your kind words mean a great deal to our whole team and serve as a great encouragement to us all. At Roby, we are committed to delivering high-quality, patient-centred care, and it’s always rewarding to hear when this is reflected in the experiences of those we support. Feedback like yours helps us to recognise what we’re doing well and continue to build on it. Thank you once again for your comments – they are genuinely appreciated. Kind regards, Erika Howell Managing Partner
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Review titled Good Enough
Rated 4 stars out of 5
by John Waite - Posted on 05 August 2024
I phoned up for an appointment to see someone and got an appointment for the next day which was very pleasing.
Visited August 2024
Review titled ROBY MEDICAL CENTRE
Replied on 01 April 2025
Dear John, Thank you so much for taking the time to share your feedback. We’re truly pleased to hear about your positive experience at Roby Medical Centre. Your kind words mean a great deal to our whole team and serve as a great encouragement to us all. At Roby, we are committed to delivering high-quality, patient-centred care, and it’s always rewarding to hear when this is reflected in the experiences of those we support. Feedback like yours helps us to recognise what we’re doing well and continue to build on it. Thank you once again for your comments – they are genuinely appreciated. Kind regards, Erika Howell Managing Partner
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Review titled Great practice
Rated 5 stars out of 5
by C. Campbell - Posted on 24 July 2024
I was put at ease once again as my Dad was given advice by the great staff as to what plan he has to use to give him quality of life. Very assuring to a near 90 year old man
Visited July 2024
Review titled ROBY MEDICAL CENTRE
Replied on 01 April 2025
Dear Patient, Thank you so much for taking the time to share your feedback. We’re truly pleased to hear about your positive experience at Roby Medical Centre. Your kind words mean a great deal to our whole team and serve as a great encouragement to us all. At Roby, we are committed to delivering high-quality, patient-centred care, and it’s always rewarding to hear when this is reflected in the experiences of those we support. Feedback like yours helps us to recognise what we’re doing well and continue to build on it. Thank you once again for your comments – they are genuinely appreciated. Kind regards, Erika Howell Managing Partner
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Review titled Fantastic receptionists
Rated 5 stars out of 5
by D.shannon - Posted on 04 July 2024
The receptionist at this practice are the best I have ever come across. They will literally move mountains to accommodate you. I needed an appointment for my son and myself and they did everything they could to sort. When ordering my repeat they will always ring you back and let you know. Best receptionist ever!
Visited July 2024
Review titled ROBY MEDICAL CENTRE
Replied on 01 April 2025
Dear Patient, Thank you so much for taking the time to share your feedback. We’re truly pleased to hear about your positive experience at Roby Medical Centre. Your kind words mean a great deal to our whole team and serve as a great encouragement to us all. At Roby, we are committed to delivering high-quality, patient-centred care, and it’s always rewarding to hear when this is reflected in the experiences of those we support. Feedback like yours helps us to recognise what we’re doing well and continue to build on it. Thank you once again for your comments – they are genuinely appreciated. Kind regards, Erika Howell Managing Partner
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Review titled Brilliant Service
Rated 5 stars out of 5
by Anonymous - Posted on 15 July 2024
I had to contact the surgery for problems I encountered whilst using the online services through the App. I dealt with a lady on reception whose name began with an “M”. “M”was so understanding, knowledgeable and had time and patience to address and sort out the issues with me. A great ambassador for what is a terrific Surgery. Thank you, Keith
Visited July 2024
Review titled ROBY MEDICAL CENTRE
Replied on 01 April 2025
Dear Patient, Thank you so much for taking the time to share your feedback. We’re truly pleased to hear about your positive experience at Roby Medical Centre. Your kind words mean a great deal to our whole team and serve as a great encouragement to us all. At Roby, we are committed to delivering high-quality, patient-centred care, and it’s always rewarding to hear when this is reflected in the experiences of those we support. Feedback like yours helps us to recognise what we’re doing well and continue to build on it. Thank you once again for your comments – they are genuinely appreciated. Kind regards, Erika Howell Managing Partner
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Review titled Great practice
Rated 5 stars out of 5
by Jack - Posted on 17 July 2024
I went in for an appointment about my skin. Was scene to in less than 5 minutes really quick and efficient. The doctor then gave me some ointments for my skin was really informative and friendly
Visited July 2024
Review titled ROBY MEDICAL CENTRE
Replied on 01 April 2025
Dear Jack, Thank you so much for taking the time to share your feedback. We’re truly pleased to hear about your positive experience at Roby Medical Centre. Your kind words mean a great deal to our whole team and serve as a great encouragement to us all. At Roby, we are committed to delivering high-quality, patient-centred care, and it’s always rewarding to hear when this is reflected in the experiences of those we support. Feedback like yours helps us to recognise what we’re doing well and continue to build on it. Thank you once again for your comments – they are genuinely appreciated. Kind regards, Erika Howell Managing Partner
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Review titled New patient
Rated 5 stars out of 5
by Anonymous - Posted on 21 June 2024
Have been reading reviews and meaning to change surgeries for a while. Finally did it as I needed to see someone. Reception staff were super helpful, registering me and my husband the same day and arranging an appointment for me for the following day. Same experience today, nurse couldn’t have been more helpful. First impressions are great
Visited June 2024
Review titled ROBY MEDICAL CENTRE
Replied on 01 July 2024
Dear Patient, Thank you for taking the time to provide us with your feedback. We sincerely appreciate your kind words and are delighted to hear about your positive experience at Roby Medical Centre. At Roby Medical Centre, we strive to provide exceptional care and service to all our patients. Your feedback serves as a motivation for our dedicated team, who work tirelessly to ensure your well-being and satisfaction. We are committed to continuously improving our services and taking your feedback into consideration. Your input helps us understand our strengths and areas for growth, allowing us to deliver the best possible care to our patients. Once again, thank you for your valuable feedback. Kind regards, Erika Howell Managing Partner
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Review titled Caring practice that just keeps getting better!
Rated 5 stars out of 5
by Marjorie Reynolds - Posted on 18 April 2024
My husband recently has been quite ill with an infection and I cannot thank the surgery and doctor's who have cared for him and myself during a difficult time. The doctor's we have seen could not have been more helpful and proffessional, which really is all anyone can ask for. I have the greatest respect for this whole Practice as everyone is both friendly yet so on the ball in all they do! Thank you all for helping us through this time and for the caring and courteous way you have listened to our worries. I cannot believe how lucky we are when I listen to other people complaining about their surgerys, we are truely blessed. Thank you all from the top to the bottom for your help and support. You just keep getting better!
Visited April 2024
Review titled ROBY MEDICAL CENTRE
Replied on 17 May 2024
Dear Marjorie, Thank you for taking the time to provide us with your feedback. We sincerely appreciate your kind words and are delighted to hear about your positive experience at Roby Medical Centre. At Roby Medical Centre, we strive to provide exceptional care and service to all our patients. Your feedback serves as a motivation for our dedicated team, who work tirelessly to ensure your well-being and satisfaction. We are committed to continuously improving our services and taking your feedback into consideration. Your input helps us understand our strengths and areas for growth, allowing us to deliver the best possible care to our patients. Once again, thank you for your valuable feedback. Kind regards, Erika Howell Managing Partner
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Review titled Amazing practice and service
Rated 5 stars out of 5
by Cheryl Langdon - Posted on 11 April 2024
Once again met my 4 year old need. Quick telephone response after 3 calls, got an emergency GP appt for today at a time that was around working hours. So glad I moved to this practice. They have been nothing but excellent.
Visited April 2024
Review titled ROBY MEDICAL CENTRE
Replied on 17 May 2024
Dear Cheryl, Thank you for taking the time to provide us with your feedback. We sincerely appreciate your kind words and are delighted to hear about your positive experience at Roby Medical Centre. At Roby Medical Centre, we strive to provide exceptional care and service to all our patients. Your feedback serves as a motivation for our dedicated team, who work tirelessly to ensure your well-being and satisfaction. We are committed to continuously improving our services and taking your feedback into consideration. Your input helps us understand our strengths and areas for growth, allowing us to deliver the best possible care to our patients. Once again, thank you for your valuable feedback. Kind regards, Erika Howell Managing Partner