Riverside Surgery
525 New Chester Road, Birkenhead, Merseyside, CH42 2AGContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Fab dr.
Rated 4 stars out of 5
by Amanda Lancaster - Posted on 02 January 2025
I have had a horrendously painful neck/shoulder since July. I assume it is due to stress, however the practice I am at are useless!. I was farmed out recently to St Caths, where I saw Dr. (apparently im not allowed to put his name!!!). He listened to me, noticed the way I was holding my shoulders, told me I needed to try and relax ( spot on).... The meds he prescribed have sorted my shoulder out! 🤗. Absolutely brillient!!!. Thank you so much Dr.. I really need to change to Riverside.
Visited December 2024
Riverside Surgery has not yet replied.
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Review titled Unsympathetic doctor.
Rated 2 stars out of 5
by Jason Mckevitt - Posted on 05 October 2023
I had a appointment at what I thought was 14.55 I arrived at the surgery at 14.55 to be told my appointment was 14.45 and thst thr doctor wouldn't see me and I had to make another appointment. I explained I thought my appointment was and I was within the 15 minute slot. What annoyed me the most was I had to wait over 15 minutes from my allocated appointment on my last visit to this doctors but I was expected to just accept that. It is hard to get an appointment in the first place then to be told I wasn't going to be seen. I am looking into changing my practice as this is not the first time appointments have been made incorrectly or not at all for me and my family.
Visited October 2023
Review titled Riverside Surgery
Replied on 09 October 2023
We are sorry to hear you are unhappy with the service provided by Riverside Surgery. We have responded to your concerns direct rather than on public forum due to patient confidentiality. Kind Regards, Riverside Surgery.
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Review titled World Class
Rated 5 stars out of 5
by Colin Hale - Posted on 16 November 2023
Hacking cough for three weeks , rang surgery telephone answered within 3 mins ,,,appointment made and seen doctor within 50 mins ... ... I have constant feedback from family relations with reference to nightmare of seeing their own GP outside the area ....my experience was seamless, advise from friendly empathetic professional . Well done guys ....only way I could improve on this service is by marrying a doctor,unlikely at 67 years of age .
Visited April 2023
Riverside Surgery has not yet replied.