Riversdale Surgery
57 - 59 Bridge Street, Belper, Derbyshire, DE56 1AYContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled 1st class Dr's surgery
Rated 5 stars out of 5
by Mrs Jane Rice - Posted on 13 January 2025
I rang surgery at10.15 this morning as per advise from pharmacy for an urgent appointment re infection. The receptionist I spoke to was very helpful and assured me I would get a response from the Dr ASAP. Within 10 minutes I was contacted via text, an appointment was booked for 11am, I first saw the Dr followed by an appointment with the nurse the problem was diagnosed and a prescription issued within 30 minutes. The quality of care I received was second to none, very professional, caring, friendly and efficient from all concerned. Thankyou
Visited January 2025
Riversdale Surgery has not yet replied.
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Review titled Great Service
Rated 5 stars out of 5
by Anonymous - Posted on 17 July 2024
Needed an urgent appointment for my husband and we had an appointment within an hour! Plus a referral was made and a scan arranged within a week. I have also had excellent service frim Riversdale when an external provider let me down. She re referred me within an hour of notification. We have not been let down by this surgery in over 20 years of being registered. Well done all the team at Riversdale
Visited July 2024
Riversdale Surgery has not yet replied.
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Review titled Friendly and helpful
Rated 5 stars out of 5
by Anonymous - Posted on 17 November 2023
Thank you to the receptionist and the Dr for helping with my concern, this is a friendly, efficient caring practice
Visited November 2023
Riversdale Surgery has not yet replied.
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Review titled Really efficient on-line service
Rated 4 stars out of 5
by Tracey - Posted on 29 August 2023
I messaged the surgery in the morning with a prescription query. The doctor messaged me back mid afternoon to confirm my prescription had been reviewed and sent to the pharmacy. Saved unesessary appointment or time on the phone for all.
Visited August 2023
Review titled Riversdale Surgery
Replied on 06 September 2023
Thank you so much for your review. We are so pleased that we were able to help you and have shared your feedback with Prescription team. Riversdale Surgery
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Review titled Great practice
Rated 5 stars out of 5
by Narissa Slater - Posted on 12 May 2023
Only moved to Belper and registered at this practice 5 months ago and I have to say that they are brilliant. The receptionists are very helpful and the doctor I have seen was lovely and actually listened to me. I have found them efficient and unlike my last practice, doesn't waste time my time on unnecessary extra appointments. Fab, Thank you
Visited May 2023
Review titled Riversdale Surgery
Replied on 06 September 2023
Thank you so much for your review. We always wish to provide our patients with the the best care and are delighted that your experiences have been positive. We have shared your feedback with the Reception and clinical team. Riversdale Surgery