Rivergreen Medical Centre
106 Southchurch Drive, Nottingham, NG11 8ADContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Helpful staff
Rated 4 stars out of 5
by Anonymous - Posted on 06 December 2023
Phoned up to make an appointment for my daughter, explained I had anxiety & depression the receptionist was helpful, friendly & very understanding, went out of her way to help. Managed to get an appointment that day. Was very grateful of her understanding & patience with me. Thank you again for your kindness.
Visited December 2023
Review titled Rivergreen Medical Centre
Replied on 11 December 2023
Thank you for taking the time to give us this positive feedback, I have shared it with the team. The Practice Manager
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Review titled Awful
Rated 1 star out of 5
by Anonymous - Posted on 03 August 2023
Asked to see a doctor as pregnant they booked me in with a practitioner complete mess she didn't know what I could have for a skin condition she had to write everything down to speak to a doctor as she didn't know then sent me away and I had to wait then she had to phone me to tell me what they said, due to the doctor not seeing it it was like guess work. If they didn't have any doctors appointments left they should have said but the receptionist should have known this would happen or might as only doctors know what pregant women can have. Awful it used to be one of the best doctors, now I would say it's the worst the receptionists are making decisions that they shouldn't be making.and it's causing unnecessary stress for patients. If they can't handle the patient load they should ask for help
Visited August 2023
Review titled Rivergreen Medical Centre
Replied on 07 August 2023
I am so sorry to hear that you are unhappy with our service and would like the opportunity to discuss this with you. Please can you contact the surgery and ask for me - Louise the Practice Manager. I look forward to hearing from you