Ripley Medical Centre - Ratings and reviews
Reviews
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Review titled Trying to get a new fit/sick note
Rated 2 stars out of 5
by Anonymous - Posted on 20 November 2023
Tried numerous times to get through to renew my fit note got through gone 4pm only to be told it will take a week for it to be renewed cos they don't have time... OMG it would take 5 or 10 mins to complete it..only been at this surgery for a 3 wks or so but truly not impressed... so far...
Visited November 2023
Review titled Ripley Medical Centre
Replied on 04 December 2023
Hello, Thank you for taking the time to provide feedback on your experience with Ripley Medical Centre. We are very sorry to hear about your poor experience. This is not our usual standard of care and we would like to reassure you we have taken your comments very seriously. Your comments will be reviewed by the Service Manager and where possible, appropriate actions will be taken. However, we would welcome the opportunity to look into your concern further and respond to you directly. If you would like to take this option, please do contact the Patient Experience Team on 01773 525119 or email DCHST.PatientExperienceTeam@nhs.net. Thank you Patient Experience Team Derbyshire Community Health Services
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Review titled Leaves a lot to be desired at the moment think the
Rated 1 star out of 5
by Alan Warner - Posted on 17 November 2023
Cannot get through on the phone they are not answering it does not matter what time you ring no one picks it up
Visited October 2023
Review titled Ripley Medical Centre
Replied on 04 December 2023
Hello, Thank you for taking the time to provide feedback on your experience with Ripley Medical Centre. We are very sorry to hear about your poor experience. This is not our usual standard of care and we would like to reassure you we have taken your comments very seriously. Your comments will be reviewed by the Service Manager and where possible, appropriate actions will be taken. However, we would welcome the opportunity to look into your concern further and respond to you directly. If you would like to take this option, please do contact the Patient Experience Team on 01773 525119 or email DCHST.PatientExperienceTeam@nhs.net. Thank you Patient Experience Team Derbyshire Community Health Services
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Review titled Biopsy on my head
Rated 1 star out of 5
by Alan Warner - Posted on 10 November 2023
Was referred back to Ripley medical centre for dressing for my head was told that they have got no one available in the near future so I have got a open wound on my head which is bleeding constantly i have been told it could be cancer still waiting for results trying to treat it myself finding it difficult as i am 85
Visited October 2023
Review titled Ripley Medical Centre
Replied on 04 December 2023
Hello, Thank you for taking the time to provide feedback on your experience with Ripley Medical Centre. We are very sorry to hear about your poor experience. This is not our usual standard of care and we would like to reassure you we have taken your comments very seriously. Your comments will be reviewed by the Service Manager and where possible, appropriate actions will be taken. However, we would welcome the opportunity to look into your concern further and respond to you directly. If you would like to take this option, please do contact the Patient Experience Team on 01773 525119 or email DCHST.PatientExperienceTeam@nhs.net. Thank you Patient Experience Team Derbyshire Community Health Services