Red And Green Practice
Waterside Health Centre, Beaulieu Road, Hythe, Southampton, Hampshire, SO45 5WXContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled COPD Review
Rated 5 stars out of 5
by Jan White - Posted on 08 May 2025
Had a face to face review for my COPD. The lady I saw was very informative, knowledgeable & caring. I learned things I did not know previously about my condition and how to keep myself healthy. Lovely lady, professional but friendly 😊
Visited May 2025
Review titled Red And Green Practice
Replied on 09 May 2025
Dear Jan White Thank you so much for your kind words and for taking the time to share your experience. We’re delighted to hear that your appointment went smoothly and that you found the information provided helpful. Our team strives to offer attentive and reassuring care, and it’s always rewarding to know we’re making a difference. If you ever have further questions or need support, please don’t hesitate to reach out. Wishing you continued good health! Kind regards Phil Sayers Managing Partner
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Review titled Health and Wellbeing Appointments.
Rated 5 stars out of 5
by Christine - Posted on 01 June 2025
I was referred to this clinic in the surgery. I have been for 3 appointments and was coached by a lovely lady. She was very friendly and informative and listened to issues that I had and explained how to overcome these both verbally and by diagrams and gave me blank forms to bring home to fill in and take back to her to show how I had coped with situations. After each appointment I felt so much better that I didn't need to use the last one I was allowed. Thank you so much for giving me the appointments for this clinic.
Visited May 2025
Red And Green Practice has not yet replied.
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Review titled Fantastic sessions with Health Wellbeing Coach.
Rated 5 stars out of 5
by Elizabeth - Posted on 01 June 2025
Thank you so much. I can honestly say these sessions have been excellent. The improvement I feel about myself .( Cognitive Behaviour Cycle ) The fact I now want to feel better and have An action plan regarding using (My tracker )of what I am eating each day. It has helped me realise I need more protein and plant foods. An excellent tip I will always remember make sure your plate is colourful. Activity is so important walking each day in the sunshine (even on a dull day is very calming) . My goal is to feel better and good about making changes. Thank you so much I now feel I have chances to improve my life.
Visited May 2025
Red And Green Practice has not yet replied.
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Review titled Health & wellbeing specialist
Rated 4 stars out of 5
by Anonymous - Posted on 02 June 2025
I had a very friendly and helpful experience with the H A W S team. They were very adaptable with any situation I may of been dealing with at each appointment. I'm very grateful of the skills and tips I learnt to approach my future.
Visited May 2025
Red And Green Practice has not yet replied.
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Review titled Health Coaching
Rated 5 stars out of 5
by Lyn Collenette - Posted on 30 May 2025
From the moment we met my coach was friendly, encouraging and empathetic. She has a broad depth of knowledge, which has set me up for a lifetime. I will miss her informative, yet informal sessions! Thank you so much😊
Visited April 2025
Red And Green Practice has not yet replied.
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Review titled Great Practice
Rated 5 stars out of 5
by Sandra Withers - Posted on 07 March 2025
I was very impressed and happy with my recent annual asthma check up. I was given great advice and care to ensure that my asthma is managed well for the next year. Thank you .
Visited March 2025
Review titled Red And Green Practice
Replied on 17 March 2025
Many thanks for taking the time to give a review, I very happy that your recent asthma check went well and that you feel your long term condition is being well managed. kind regards Phil Sayers Managing Partner
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Review titled Happy visit.
Rated 5 stars out of 5
by ROGER WOODBURN - Posted on 11 October 2024
Extremely good. Only a short wait, followed by a very thorough and relaxed consultation, with loads of reasurance. All my queries answered. A Happy visit. Thank you.
Visited October 2024
Review titled Red And Green Practice
Replied on 15 October 2024
Many thanks for taking time to write your review I'm please we managed your queries. Kind regards Phil Sayers
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Review titled Great practice
Rated 3 stars out of 5
by Thomas O'Connor - Posted on 14 September 2024
I have had two visits to the surgery recently and both were very friendly and positive. A shingles jab and blood test results. All explanations were straightforward and followed up. A friendly and helpful atomosphere. Thankyou
Visited September 2024
Review titled Red And Green Practice
Replied on 15 October 2024
Dear Mr O'Connor thank you for taking the time to write your review, it's great to hear our teams are providing a friendly and helpful atmosphere. kind regards Phil Sayers Business Manager
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Review titled Poor experience
Rated 3 stars out of 5
by Anonymous - Posted on 13 August 2024
Saw a doctor on 12th August (late p.m.) Dr tried to make an urgent referral for SDEC (same day emergency care) but was unable to confirm. I was advised to wait until lunchtime on 13th August and if I had not heard from the hospital, then I should phone the surgery and ask them to chase up the appointment. When I phoned, I was told that the Dr means tomorrow 14th August. The Dr actually sent a note to the surgery at 18.22 on the 12th, which means i should have been seen today. Now I have to suffer what are quite debilitating symptoms for another 24 hours. This is not the normal level of service that I get from this surgery but I am disappointed that the person with whom I spoke would not allow me to explain.
Visited August 2024
Review titled Red And Green Practice
Replied on 15 October 2024
Dear Patient I'm sorry that we have not met your expectation on this occasion, if you would like to discuss this further please don't hesitate, please ask for any of our management team at the practice and they will help you. kind regards Phil Sayers
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Review titled There is never appointments available
Rated 1 star out of 5
by David - Posted on 20 August 2024
I am writing to express my deep concern and frustration with the service at Red and Green Practice, at BlackField. For the past several months, my wife, who has multiple health conditions and a disability, has been trying to book an appointment by calling at 8:00 as instructed. Despite following this procedure diligently, she is repeatedly told that there are no available appointments and to try again the next day. Unfortunately, this has become a daily occurrence, with the same response each time. It is unacceptable and deeply troubling that a vulnerable individual with significant health issues is unable to access the care she urgently needs. This raises serious concerns about how other patients, particularly those who are not as vulnerable, are treated. The lack of care and consideration shown towards my wife’s situation is distressing, and I urge you to address this issue immediately. Patients, especially those with serious health conditions, deserve better access to medical care.
Visited August 2024
Review titled Red And Green Practice
Replied on 15 October 2024
Dear David. I'm sorry that you are having difficulty in getting an appointment. As a practice we provide over 58,000 appoints a year plus over 60,000 in our Urgent Care Clinics at Hythe hospital. We are also introducing a new product called Anima, that will electronically triage and it will have the ability to release appropriate appointments, so watch out for this service coming soon. kind regards Phil Sayers Business Manager