Ratings and reviews
Reviews
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Review titled Terrible service
Rated 2 stars out of 5
by Anonymous - Posted on 17 April 2024
Waiting on test results, gave them a call and they had received them but decided not to pass them on or offer any further treatment. If your in significant pain its not a lot to expect some contact ,pass on results,offer more options. It seems they have no interest in patient care. That's not great for a gp practice , not sure how I'm meant to proceed . It's a good job I rang them ,or they would have left me hanging. At least now I know I'm waisting my time here.
Visited March 2024
Review titled Rainworth Health Centre
Replied on 18 April 2024
Dear patient, thank you for your comments, I am sorry you were dissatisfied with the service you received. To enable me to look into this further would you please contact surgery on 01623 794293, thank you, Laura, Reception Manager
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Review titled Very helpful reception staff
Rated 4 stars out of 5
by Roisin - Posted on 04 April 2023
Friendly and warm reception staff secured me a midwife appointment despite only just handing in my New Client Registration Form one day previous. They listened to me and acted timely with organising my appointment. I am very grateful!
Visited April 2023
Review titled Rainworth Health Centre
Replied on 04 October 2023
Thank you for your kind comments, these have been passed to the team. We are always grateful for patient feedback and appreciate the time you have taken to provide this.
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Review titled Very Impressed
Rated 5 stars out of 5
by SJP - Posted on 01 October 2022
Been for a flu vaccination this morning at my local Health Centre Rainworth Surgery, I was very impressed with the efficiency, both at the book in desk and whilst receiving the vaccine, I would definitely recommend. They have a very well organised system.
Visited October 2022
Review titled Rainworth Health Centre
Replied on 18 November 2022
Thank you so much for your positive comments. We are glad the flu clinic ran so smoothly and effectively.
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Review titled No appointments
Rated 2 stars out of 5
by Denise Milward - Posted on 23 February 2023
I have several conditions with me and I want to see my doctor to talk about changing my meds. Cannot see anyone to talk this through.I can get a triage by phone but I need to have a face to face appointment.
Visited August 2022
Review titled Rainworth Health Centre
Replied on 24 February 2023
Thank you for your feedback, please contact Rainworth Surgery and speak to our Reception Manager who can address this matter further for you.