Radcliffe-on-Trent. Health Centre
Main Road, Radcliffe-on-Trent, Nottingham, Nottinghamshire, NG12 2GDContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about Radcliffe-on-Trent. Health Centre.
Reviews
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Review titled Great staff
Rated 5 stars out of 5
by Claire Mawson - Posted on 12 June 2025
Just had a blood test for my son and he was petrified. The nurse was amazing. So calm and patient and encouraging. She took her time to make sure he didn’t feel pressured. Another really positive experience with this surgery. Thank you so much. Other doctors (who I can’t name!) have also been amazing with myself and my boys. Always showing dedication, kindness and making me feel totally at ease. Thank you all for your hard work - I know you always go above and beyond. Sorry - I don’t remember the name of the nurse today, but I am sure she will remember my son and his rabbit teddy!
Visited June 2025
Review titled Radcliffe-on-Trent. Health Centre
Replied on 13 June 2025
Thank you so much for sharing your experience. We’re delighted to hear that the nurse was able to help your son feel calm and supported during his blood test—it really means a lot to us to know we can make a positive difference, especially for little ones who might be feeling scared. We’ll be sure to pass on your kind words to the whole team, who always strive to provide care with kindness and dedication.
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Review titled Thank you
Rated 5 stars out of 5
by Anonymous - Posted on 14 May 2025
We are so grateful for the care my father received today. A GP visited them without delay, and the experience was everything you’d hope for in a moment of worry. The doctor was kind, empathetic, and genuinely caring. They took the time to listen, offered clear and reassuring advice, and treated both my father and family with compassion. Their advice has since been followed and already had a positive impact. At times like these, it truly matters how patients and their loved ones are treated – and we felt completely supported. Thank you for being there when it counted most.
Visited May 2025
Review titled Radcliffe-on-Trent. Health Centre
Replied on 13 June 2025
Thank you so much for your kind words. We’re truly glad to hear that your father received the care and support he needed promptly. Our team always strives to provide compassionate and attentive care, especially during challenging times, so it’s wonderful to know that we were able to support your family when it mattered most. We’ll be sure to share your feedback with the doctor and the rest of the team
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Review titled Fantastic response
Rated 5 stars out of 5
by James - Posted on 19 March 2025
I called today with an urgent medical problem, and was called back and given advice and a prescription done on the same afternoon. This is healthcare at its best - thank you
Visited March 2025
Review titled Radcliffe-on-Trent. Health Centre
Replied on 13 June 2025
Thank you for taking the time to share your experience. We're so pleased to hear that you received the care and support you needed promptly. It's incredibly rewarding to know that our team was able to assist you in a timely and effective way.
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Review titled Usually a good service but on this occasion....
Rated 4 stars out of 5
by Anonymous - Posted on 05 March 2025
Luckily I don't need to use the service very much but every time I need an appointment I usually have no issues. However on this occasion, I rang up for an appointment where I was very rudely shut down by the receptionist on the phone telling me there were no appointments and that it was emergency only. Ok fine, I called at 9am, I had a very busy morning, I said I'd call back in a couple of days. She continued to tell me in a very rude and condescending way that if it didn't call at 8am I won't get an appointment. This conversation lasted less than a minute by the end I was left in tears due to feeling a little more sensitive at that time after the way I was spoken to. I know receptionists are busy but have never had an issue like this until on this occasion where I feel she came across and just purely rude and condescending.
Visited March 2025
Review titled Radcliffe-on-Trent. Health Centre
Replied on 13 June 2025
Thank you for your feedback. We’re very sorry to hear about your experience and understand how upsetting this must have been. This is not the level of care we strive to provide. If you’d be willing to discuss this further, please feel free to contact us directly. We’d like to understand what happened and make sure future calls are handled more compassionately. Thank you again for bringing this to our attention.
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Review titled brilliant speedy care
Rated 4 stars out of 5
by Grateful patient - Posted on 28 June 2024
I recently saw the Registrar female Doctor. She was excellent. She was aware of my past record showing cancer and took immediate action. This involved blood test, stool test, and CT scan. The complete results came back in just over 4 weeks. The results were clear of cancer cells thank goodness so I can carry on enjoying life thanks to the very caring and efficient Registrar. Thank you.
Visited June 2024
Review titled Radcliffe-on-Trent. Health Centre
Replied on 01 July 2024
Dear Patient Thank you for taking the time to provide us your feedback regarding your experience. I will pass your feedback to the Registrar. Thank you - Team Leader
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Review titled Excellent service.
Rated 5 stars out of 5
by Anonymous - Posted on 20 June 2024
I called to find out about travel vaccinations. The receptionist was more than helpful. She explained that my daughter could have her vaccinations at the surgery. She booked a tentative appointment and asked us to come in and complete forms. She left the relevant forms along with a print out of all my daughter’s current vaccinations. Was assured if there were any issues they will contact us. On the day the nurse was amazing, very informative and so good at giving injections my daughter didn’t feel it. This really was a great service from the initial call to the actual appointment. Very helpful and overall excellent service.
Visited May 2024
Review titled Radcliffe-on-Trent. Health Centre
Replied on 20 June 2024
Dear Patient, Thank you for your feedback regarding your experience, I will forward your comments to the Team. Nic - Team Leader