Queens Walk Medical Centre - Ratings and reviews
Reviews
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Review titled Great GP Practise
Rated 5 stars out of 5
by Shirley G Faichney - Posted on 12 April 2024
Very professional service, GP listened and took on board all I had to say. Was honest about her initial thoughts but came up with an approach I was happy to try. The resulting change in medication has made an enormous impact and improved my health hugely. I can't thank the doctor enough and would urge everyone to stop putting off contacting your GP if something is worrying you. I have been with this practise for nearly 7 years now and cannot fault them.
Visited April 2024
Queens Walk Medical Centre has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Tracey - Posted on 06 March 2024
Been coming here for 18 years now. Very efficient and has helped me in lots of ways. Here’s to another 18 years hopefully. I was in surgery today as got me a quick appointment within two hours and sorted problem. Thank you Dr Solomon.
Visited March 2024
Queens Walk Medical Centre has not yet replied.
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Review titled Outstanding GP practice
Rated 5 stars out of 5
by Elaine - Posted on 01 August 2023
I have been with this surgery for 25 years and can say for its entirety it’s been second to none. That’s from the GPS, Nurses and Administration and support staff. Through COVID while the service was limited it was balanced and proportionate and you could still speak to and if necessary see the GP. They have kept the best practices of this by still providing telephone screening, follows up with an immediate appointment if it’s required. This feels an effective use of their time and mine as on occasions a telephone conversation is enough. In a time where there are so many moans and groans about GPS I wanted to write as I have just booked an appointment with the receptions staff. The conversation wasn’t just practical it was pleasant, light hearted and effective. Thank you all for all you do and continue to do! Elaine
Visited August 2023
Queens Walk Medical Centre has not yet replied.
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Review titled Disappointing Experience
Rated 1 star out of 5
by Anonymous - Posted on 15 March 2023
I am very disappointed with the experience I received yesterday. I called up first thing in the morning because my son who is less than 2 years old had an eye infection. I was told I would be called back by a doctor at some point in the morning. Unfortunately as i was attending to my son I missed the call by 30 secs , I called back straight away and was told the doctor only calls once and would need to call back to book another telephone appointment. This shows no compassion and the fact they cannot call back for a 1 year old child in need is awful. If i was able to get a face-face consult i would be on time for my appointment but this is not even an option anymore even when its a child. It can be extremely difficult to be available to pick up the phone when you have an ill child and especially when no specific time is given just a 4 hour window. The practice has become inflexible and seems to show no care for its patients when in need even children.
Visited March 2023
Queens Walk Medical Centre has not yet replied.
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Review titled Thank you
Rated 5 stars out of 5
by Brian Atkinson - Posted on 14 July 2022
I am on holiday and forgot my wife's prescriptions, I phoned the surgery and within a couple of hours my requested prescriptions were phoned through to a pharmacy where I am staying. I cannot praise you enough for your understanding and response to my predicament. Brian Atkinson.
Visited July 2022
Queens Walk Medical Centre has not yet replied.