Queens Crescent Practice - Ratings and reviews
Reviews
-
Review titled Excellent service
Rated 5 stars out of 5
by Benson Craven - Posted on 23 April 2024
I found Queens Crescent Practice provided an excellent service at the point of need.After raising my health issue online, I received a prompt and constructive response that really put my mind at ease at a difficult time. The staff on duty in reception were dealing with lots of competing needs in a dynamic, efficient and professional way . The health care professional that dealt with me was excellent and devised a remedial plan via discussion with me , sent prescriptions to a convenient pharmacy and arranged all the paperwork for my referral to hospital for further action. The follow up contact by the same doctor has been first rate and demonstrates a dedication to full spectrum health care and patient welfare that is impressive and reassuring. First rate experience on all fronts.
Visited April 2024
Queens Crescent Practice has not yet replied.
-
Review titled Fantastic social prescriber
Rated 5 stars out of 5
by Anonymous - Posted on 09 March 2024
I would just to thank the social prescriber at the practice for always being so nice and helpful. She can not do enough. I recently came in and needed help filling in forms and she really did help
Visited February 2024
Queens Crescent Practice has not yet replied.
-
Review titled Caring and supportive practice
Rated 5 stars out of 5
by Laura Scally - Posted on 12 January 2024
The practice is always supportive and welcoming to me, no matter what challenge I come in with (physical and mental). When I come in, the staff are always so welcoming and friendly. They have made time over the last year to get in touch with other agencies quickly and provide continuous support alongside arrange hospital appointments and admin when needed. I am able to decide to see a GP face to face or talk to them over the phone. I highly recommend this surgery and I am happy to be a patient at the surgery.
Visited January 2024
Queens Crescent Practice has not yet replied.
-
Review titled Good practice
Rated 5 stars out of 5
by Fiona - Posted on 20 April 2023
Receptionist very helpful. Nurse made me feel at ease. She explained everything and the smear was was the best one I have ever experienced.
Visited April 2023
Review titled Queens Crescent Practice
Replied on 02 November 2023
Dear Fiona Thank you very much for your 5 star review Yours sincerely. Queens Crescent Practice Team
-
Review titled High Standards
Rated 4 stars out of 5
by Anonymous - Posted on 21 February 2023
In a time of so much negative press, it was great to actually speak to a receptionist, and within 24 hours get a call from a doctor and a face to face appointment. Put at ease and given a diagnosis and supportive measures and advice. Have been needing GP assistance a lot more in the last year and can’t fault the experience other than the time to get through on the phone
Visited February 2023
Review titled Queens Crescent Practice
Replied on 02 November 2023
Dear Patient Thank you very much for your positive review. Our phone answering system has now changed so hopefully the next time you were to use our services you will be able to get through much quicker. Yours sincerely, Queens Crescent Practice Team